Strategic Account Management Association

AUGUST 6, 2021

Key Account Planning: Outlines a standardized methodology and template for key account planning, which has enabled the team to use account plans as a communication vehicle for internal and customer-facing purposes. Revenue: Revenue targets are developed “bottom-up,” by the account team.

Supply Chain 520

Supply Chain Logistics Co-Creation e-Learning 520

The Chapman Group

DECEMBER 8, 2020

Collaborate with “Team Members” and integrate appropriate “action items” based on survey data into strategic account plan. Close the loop” with account by including appropriate survey data analysis in ongoing “Collaborative Action Planning” with account. Account surveying (Voice of Customer); loyalty indexing.

Account Management 133

Account Management Management Value Proposition Account Planning 133

The Chapman Group

AUGUST 23, 2020

Collaborate with “Team Members” and integrate appropriate “action items” based on survey data into strategic account plan. Close the loop” with account by including appropriate survey data analysis in ongoing “Collaborative Action Planning” with account. Account surveying (Voice of Customer); loyalty indexing.

Account Management 78

Account Management Management Value Proposition Account Planning 78

Hubspot Sales

MARCH 18, 2019

Key accounts are 60 to 70% likelier to close than new ones, plus spend 33% more on average. According to the Harvard Business Review , customer satisfaction increases 20% within a few years of starting a key account management program. Profits and revenue, meanwhile, can increase by 15%. Key Account Management Strategy.

Key Account Management 128

Key Account Management Account Management Management Account Strategy 128

SmartKarrot

MARCH 25, 2022

Apply here: [link] Role: Customer Success Manager, ANZ Location: Sydney, New South Wales, Australia Organization: LiveRamp As a Customer Success Manager, you will work closely with Product, Sales, Technology, and Finance to ensure seamless project delivery and a good customer experience. Apply here: [link].

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

NOVEMBER 2, 2022

Retain, attract, mentor, organize, and manage a high-performance team, fostering a culture of ownership, accountability, and ethical behavior. Own the group’s P&L, taking a data-driven approach to improve adoption and engagement across the customer base, in turn maximizing the revenue and profitability.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

FEBRUARY 21, 2023

The account management process in a nutshell The account management process can be best summarized in these six simple steps: Customer Objectives: What does your customer want to achieve and how will it be measured? The most common dysfunctions that have been observed to ail account management are elaborated in the subsequent sections.

Account Management 10

Account Management Management Account Planning Stakeholders 10