Account Strategy Customer Experience Marketing Onboarding 
ProlifIQ
OCTOBER 4, 2023
This strategy forms the foundation of your approach to managing and developing relationships with your most important accounts. Customer Segmentation One of the first steps in crafting your account strategy is customer segmentation. Why did your customer bring on your product or service?
SmartKarrot
DECEMBER 13, 2022
Role: Head of Customer Success Location: New York, United States (On-site) Organization: J2 Health As a Head of Customer Success, you will manage customer relationships from onboarding, through implementation, launch, and renewal, with a willingness to dive into customer problems, big and small.
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SmartKarrot
OCTOBER 25, 2021
Identify opportunities for continuous improvement including evolving processes, playbooks, setting OKRs, and guiding the broader customer journey. Lead cross-functional initiatives driving customer success outcomes to improve the customer experience across segments. Advocate customer needs/issues cross-departmentally.
SmartKarrot
FEBRUARY 9, 2023
Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Present consumer voices internally accurately, raising them as necessary.
SmartKarrot
NOVEMBER 17, 2022
Role: Head of Customer Success Location: Remote, United States Organization: Voxie As a Head of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth.
SmartKarrot
AUGUST 24, 2022
Apply here: [link] Role: Director of Customer Success Location: Boston, MA, US Organization: Fidelity Investments As a Director of Customer Success, you will work cross-functionally to align and execute against an account strategy for each customer. Manage the post-sale relationship of Catchlight B2B accounts.
SmartKarrot
JULY 8, 2022
Role: Director, Customer Success Location: Remote, United States Organization: Insurity As a Director of Customer Success, you will be responsible for the management of the customer success function for the US Market for the Geospatial Analytics Product Suite. Onboard, train, and partner with customers.
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