SmartKarrot

OCTOBER 25, 2021

Build and maintain a trusted advisor relationship with at least 3 leaders per account across 3 levels of the organization; recruit new reference contacts and accounts to actively participate in Marketing & Sales motions. Own the successful set-up and onboarding of new customers. Apply here: [link].

Customer Success 19

Customer Success Onboarding Account Planning Customer Experience 19

SmartKarrot

FEBRUARY 9, 2023

Role: Head of Customer Success Location: San Francisco, CA, United States Organization: Ikigai As the Head of Customer Success, you’ll manage the onboarding of new clients and ensure a smooth transition from sales. Present consumer voices internally accurately, raising them as necessary. Draw in and keep excellent talent.

Customer Success 19

Customer Success Onboarding Customer Experience Finance 19

SmartKarrot

MAY 4, 2023

Gain a thorough understanding of the goals and internal workings of the assigned accounts as you develop account level expertise. Maintain up-to-date knowledge of pertinent sector and account-related news, and incorporate it into your account strategy. Interface function between marketing and operations.

Customer Success 19

Customer Success Leadership Account Strategy Onboarding 19

SmartKarrot

MAY 30, 2023

You have knowledge of account management or customer satisfaction, are focused on business, and you have a thorough knowledge of account planning, have a background in sales, and are capable of creating an account strategy from beginning. You will report to the Global Head of Sales.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

SmartKarrot

APRIL 7, 2023

Collaborate closely with marketing on the lead generation and communication activities needed in the market or region. Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

APRIL 7, 2023

Collaborate closely with marketing on the lead generation and communication activities needed in the market or region. Make contact with new customers to offer a satisfying onboarding experience and determine their potential accounts. Do buyer research to find important account growth prospects.

Customer Success 19

Customer Success Value Proposition Account Growth Acquisition 19

SmartKarrot

NOVEMBER 17, 2022

Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Closely collaborate with cross-functional teams (sales, marketing, product) to plan and deliver customer delight & account growth. Measure, track, analyze and report key account metrics.

Customer Success 19

Customer Success Account Growth Customer Experience Account Planning 19

SmartKarrot

APRIL 21, 2023

Work together with internal cross-functional teams to enhance the whole customer experience, including product management, sales, and marketing. Onboarding, ongoing training, and support for customers. Make collaborative account strategies with your clients that can be monitored often using quantifiable goals.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SmartKarrot

OCTOBER 13, 2022

Role: Director, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Bakkt As a Director of Customer Success, you will collaborate with Product, Marketing, and Legal and Compliance to develop materials and resources to set new customers up for success and drive adoption and engagement in product.

Customer Success 19

Customer Success Client Relationships Facilitation Account Strategy 19

SmartKarrot

AUGUST 10, 2021

Drive the organizational adherence and ongoing refinement and branding of the customer onboarding process. Develop and manage a reporting process to identify upcoming and missed milestones within the onboarding process. Build trust and create meaningful relationships among champions and key executives within each account.

Customer Success 17

Customer Success Onboarding Account Strategy Prioritization 17

SmartKarrot

MAY 17, 2022

Apply here: [link] Role: Director, Customer Success Location: London, England, United Kingdom Organization: Appian Corporation As a Director of Customer Success, you will devise and execute account strategy including nurturing projects from inception to launch while collaborating with stakeholders and establishing realistic development guidelines.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

JANUARY 21, 2022

Enable the customer success team to have the proper marketing and design resources necessary to build client-facing collateral and end-user training materials. Create and execute a talent strategy that recruits, onboards, and develops diverse talent.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

APRIL 18, 2022

Client Success Manager, you will handle a portfolio of enterprise merchant accounts to develop strategic, long-term business relationships. Deliver a proactive customer strategy to drive merchant adoption, satisfaction, and revenue growth. Promote marketing and optimization strategies with the merchant partners.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

SmartKarrot

AUGUST 4, 2021

Apply here: [link] Role: Customer Success Manager (Mid-Market) Location: Remote, United States Organization: Blend As a Customer Success Manager, you will build and deepen executive relationships with the customer base to help influence their long-term technology and business decisions. Enable successful onboarding of The Key to members.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

FEBRUARY 17, 2021

Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including onboarding, product adoption, retention, and growth. Director of Customer Success, you will mentor and inspire a team of high-performing Customer Success Managers. Apply here: [link].

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Meet/exceed your accounts’ annual sales target to support Uplight in reaching its goals, while being well rewarded for your efforts.

Customer Success 10

Customer Success Account Strategy Stakeholders Leadership 10

SmartKarrot

DECEMBER 18, 2020

Apply here: [link] Role: Customer Success Manager Location: Boston, MA, US Organization: Box As a Customer Success Manager, you will manage all post-sales activity for Box’s Mid-Market customers through strong relationship-building, product knowledge, planning, and execution.

Customer Success 10

Customer Success Account Strategy Onboarding Account Management 10

SmartKarrot

JULY 1, 2020

Collaborate internally with key stakeholders including marketing, sales, product, engineering and legal in order to ensure software adoption as well as customer success. Ensure successful onboarding and customer success. Handle technical conversations with product teams and lead commercial partnership negotiations.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

SmartKarrot

DECEMBER 11, 2020

Develop and maintain a clear understanding of the organizational and leadership structure of client organizations to serve as an asset for escalation, expansion, analytics, marketing or finance, engineering, support. Work with the Customer Support, Sales, and Product teams to facilitate a seamless customer onboarding process.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

JULY 6, 2020

Drive account strategies and coordinate with partners and ensure customer satisfaction. This role will be based out of Germany, focused on the Swiss and Austrian markets. Define and execute sales plans for the assigned territory to meet and exceed quota through prospecting, qualifying, managing and closing sales opportunities.

Customer Success 10

Customer Success Account Management Account Strategy Onboarding 10

SBI

APRIL 4, 2018

This week I interview Garry Mansfield , Founder of Outside In Sales & Marketing. Building the right strategy for each opportunity focused on winnable deals will improve win rates, reduce pipeline slippage, and help to raise the accuracy of the forecast. We call it Sales Tech Game Changers.

B2B 20

B2B Sales Decision-making Account Planning 20

SmartKarrot

JUNE 29, 2022

Facilitate account renewals & negotiations and promote customer priorities, strategic initiatives, & operational goals. Manage account strategies and nurture relationships, while building strong relationships & delivering exceptional outcomes for the customers. Serve as a point of escalation for high-value customers.

Customer Success 3

Customer Success Negotiation Facilitation Digitalization 3

SmartKarrot

AUGUST 5, 2021

Partner cross-functionally with Sales, Marketing, Product Management, Technology, Professional Services, Training and Support groups to gain alignment and drive results. Maintains a deep knowledge of client industry, product and role in the market. Manage the onboarding process for new clients. Apply here: [link].

Customer Success 12

Customer Success Client Onboarding Onboarding Decision-making 12

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Re-booking client schools through marketing and sales campaigns.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10

Hubspot Sales

JULY 1, 2019

According to Google Trends, interest in account-based sales is steadily rising. But what is account-based sales? An account-based model treats every account like a market of one. A successful account-based approach requires cross-department coordination. ABS maintains this account-level focus after the sale.

Stakeholders 85

Stakeholders Finance Sales Decision-making 85