Customer Success and SaaS Business Growth: A Symbiotic Relationship
SmartKarrot
SEPTEMBER 24, 2020
To understand the SaaS business growth, let’s take a quick look at the SaaS history through this analogy. After the construction, the builder sells the apartment to different customers. So, for the SaaS business growth, the builder’s goal is to a) rent-out as many apartments as possible.
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