Red Star Kim

MAY 2, 2023

Pymetrics is mining behavioural research to see how particular candidates fit with an organization or a specific position. They mention Eightfold and Gloat using AI to improve matching between candidates and employers.

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Red Star Kim

FEBRUARY 15, 2024

All of them (to a greater or lesser extent) result in learning and the acquisition of new skills and behaviours. Counselling, coaching, mentoring, facilitating, training and consulting are at different stages of the helping continuum. The terms (e.g. Coaching Coaching is about goal achievement, behavioural change and improved performance.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

CMOE

JUNE 21, 2021

Supervisors are the linchpin that keeps team members—key contributors of an organization—on track. Though hard skills vary across organizations and industries, there are more common ones most supervisors must master. Driving high emotional intelligence among remote managers. Talent Acquisition. Flexible Work.

Onboarding 98

Onboarding Leadership Emotional Intelligence Communication 98

SmartKarrot

MAY 27, 2020

To achieve this, the client success team has to ensure clients gain business value from the organization. A client success director’s role does not end after client acquisition. There is no denial about the fact that digital technology is overtaking the global organizations today. From Technology-centric to People-centric .

Emotional Intelligence 10

Emotional Intelligence Customer Success Leadership B2B 10

SmartKarrot

OCTOBER 16, 2020

Simply put, customer attrition is the loss of a client by an organization. That can only happen when the customer lifetime value (LTV), be slightly higher than the customer acquisition cost (CAC). Further, you could add a dollop of artificial intelligence into it. How to measure the Customer Attrition Rate?

Artificial Intelligence 10

Artificial Intelligence Emotional Intelligence Manufacturing Customer Experience 10

SmartKarrot

JANUARY 5, 2021

Fortunately, he now spends his time coaching and training individuals on effective customer acquisition, satisfaction, retention, and revenue generation. Backing the concept of metric-driven Customer Success, Kristen takes immense pride in helping Customer Success professionals create and develop exceptional teams at their organizations.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

SalesGlobe

SEPTEMBER 13, 2023

But but the leaders of this sales organization, they’re kind of old school. What should I be thinking about for my organization ahead rather than kind of shying away from AI or just kind of pushing it on to somebody else? Unless I’m planning on retiring in a year or two? Whatever those things might be?

Sales 52

Sales Decision-making Internet Emotional Intelligence 52