SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Reasons that make customer success essential during mergers and acquisitions.

Acquisition 10

Acquisition Customer Success Energy and Utilities Logistics 10

Arpedio

JANUARY 5, 2024

By taking a proactive approach to client relationships, they not only secure the foundation of the business’s clientele but also open avenues for advocacy and referrals, which can lead to new client acquisitions. A robust engagement approach that blends the strengths of account management and customer success is indispensable.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Insightly

SEPTEMBER 19, 2023

Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates. CRM strategy for solar firms The renewable energy market is growing rapidly and is highly competitive. Reporting and Analytics: CRM systems offer robust reporting and analytics capabilities.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Consulting firms can monitor key performance metrics such as client satisfaction, project profitability, and consultant utilization rates. CRM strategy for solar firms The renewable energy market is growing rapidly and is highly competitive. Reporting and Analytics: CRM systems offer robust reporting and analytics capabilities.

CRM 52

CRM Insurance Healthcare Manufacturing 52

SmartKarrot

SEPTEMBER 1, 2022

The contract negotiation is the last of several challenges you must clear up, including introductions, calls, meetings, follow-up emails, and demonstrations. Customer Acquisition Cost (CAC): The sum invested in acquiring a new client, typically through marketing and sales efforts. Is the business utilizing a rival?

Suppliers 10

Suppliers Insurance Energy and Utilities B2B 10

Hubspot Sales

AUGUST 21, 2023

Negotiation: Both sales reps and decision-makers discuss pricing details and feature needs. The sooner an unqualified opportunity falls out of the flywheel, the better, because less time, energy, and resources are spent on that particular lead. Reduce customer acquisition costs. Analyze and shorten the sales cycle.

Marketing 98

Marketing Brainstorming Decision-making Advertising 98