Red Star Kim

FEBRUARY 15, 2024

People and Problem-Solving Skills Facilitating, coaching, mentoring and consulting all require great people skills. Counselling, coaching, mentoring, facilitating, training and consulting are at different stages of the helping continuum. Coaches and consultants use facilitation skills. You use facilitation skills when coaching.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JULY 13, 2023

Thanks to the Managing Partners’ Forum Strategy Summit at haysmacintyre earlier this week.

Management 130

Management Remote Working Acquisition Finance 130

Showpad

NOVEMBER 17, 2020

The “Head of Remote Work” job spec is still being fleshed out company by company, with few organizations following the same parameters or descriptions. There’s been a massive shift to a remote workforce that will likely endure and accelerate over time. What is a Head of Remote Work? Part technologist.

Remote Working 52

Remote Working Artificial Intelligence Procurement Onboarding 52

Red Star Kim

SEPTEMBER 6, 2022

There’s an interesting quote for our remote working world: “Research from the Remotely Interested Report (2019) into communicating with deskless workers showed that the line manager as a communicator is so important that it impacts the effectiveness of all other communication channels in the organization”.

Communication 130

Communication Facilitation Leadership Stakeholders 130

Zendesk

NOVEMBER 2, 2023

This is easier said than done, and it can be difficult to achieve efficient company-wide communication without a concrete process, especially in the era of remote work. For businesses to be successful, all employees must align with WFM policies and company initiatives. Start a free trial of Tymeshift today.

Management 52

Management Profitability Software Software 52

Zendesk

AUGUST 11, 2021

In fact, high-performing enterprise teams have three times more agents working across multiple channels and are 5.8 CX integrations with partners like Zoom and Slack saved the day when companies suddenly shifted to remote work, yet collaboration remains a trouble spot for businesses. &nbsp.

Digitalization 64

Digitalization Customer Experience Decision-making Healthcare 64

Help Scout

APRIL 11, 2019

Loosening my grip means learning when to facilitate instead of own, advise instead of decide, and serve instead of lead. Grease facilitates movement when needed, but it typically isn’t necessary for things to keep moving forward. Scott was CEO from day one through their successful acquisition by Salesforce for $2.4

Decision-making 40

Decision-making Facilitation Communication Remote Working 40