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9 CRM Tips & Tricks from HubSpot's Experts

Hubspot Sales

Leverage artificial intelligence (AI) Get started with HubSpot’s AI Email Writer AI-powered CRM tools can provide valuable insights and automation capabilities. Implement AI chatbots to handle routine customer inquiries, freeing up your team for more complex tasks.

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The Promise and Risks of Having a Chief Artificial Intelligence Officer (CAIO)

SmartKarrot

As the numbers of tech-based companies grow in number, there is a crucial point to note – Artificial Intelligence (AI) adoption is also growing. They look at AI as an important part leading to their long-term growth and sustainability. Experts’ Argument in Favor of Hiring Chief Artificial Intelligence Officer (CAIO).

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Revolutionizing Customer Success in 2024: How AI is Changing the Game

SmartKarrot

Introduction Customer success evolves every day, and it is advantageous to stay ahead of the curve. As a Customer Success leader in 2024, navigating the dynamic realm of customer satisfaction requires embracing innovative technologies. The role of a Customer Success today goes beyond troubleshooting and support.

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The Customer Success Pyramid

SmartKarrot

Understanding the customer success pyramid is vital for the upliftment of your business. You will have to walk down the lane where your product meets the customer’s needs – a path that wreathes longstanding loyalty and commitment. By understanding your customers – their expectations, desires, demands and emotions.

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Is It Time to Reskill the C-Suite: A Peek into the Future?

SmartKarrot

The C-suite also needs to face customers, business partners, millennial employees, critics, and the media. A C-suite leader needs to know about modern technologies like blockchain, augmented intelligence , artificial intelligence , governance, social and political affairs, and more.

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What Is Augmented Intelligence? How Can It Help in Customer Success & Account Management?

SmartKarrot

Many people are concerned about using artificial intelligence (AI) in both business and daily life. AI can improve customer success strategy rather than erasing the human component of it. Augmented Intelligence is a sub-division of AI machine learning. It functions to enhance human intelligence.

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Top 30 SaaS Influencers to Follow in 2022

SmartKarrot

Alexander Theuma is the founder of SaaStock – a one-stop source for B2B SaaS companies to supercharge their growth. He also founded SaaScribe to help founders, customer success teams , sales executives, marketing professionals, and growth hackers. He writes on sales strategies, sales success, and product launches.