Planview

MARCH 15, 2024

With a rapidly evolving digital landscape that continues to introduce waves of uncertainty, companies and organizations alike struggle for clarity and cognizance in organizational delivery for customer value. It’s no surprise the abundance of moving parts contributes to an ever-ambiguous world for software delivery.

Management 64

Management Artificial Intelligence Decision-making Software 64

Red Star Kim

NOVEMBER 13, 2023

Who is your customer? What does your customer value? On the task aspects, it’s worth remembering the five questions every leader should ask (Peter Drucker About Peter Drucker * Drucker Institute ): What is your mission? What results do you seek? What is your plan?

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

QYMATIX

MARCH 19, 2024

In the world of B2B sales, where specialist wholesalers in Germany cater to 5,000 to 10,000 customers and juggle an inventory of 20,000 to 100,000 items , the winds of change are blowing more robustly than ever. The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate.

B2B 40

B2B Digitalization Suppliers Sales Analytics 40

Zendesk

FEBRUARY 29, 2024

Revenue churn measures the monthly recurring revenue (MRR) loss from existing customers over a specific period. This metric focuses on customers who have canceled or downgraded their monthly subscriptions. Revenue churn is most relevant for software-as-a-service (SaaS) companies or subscription-based businesses.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

DemandFarm

AUGUST 11, 2023

We have transitioned to cloud-based and software selling models, shifting our focus to the customer’s product experience. In this context, Revenue Operations (RevOps) has emerged as a pivotal strategy that aims to align sales, marketing, and customer success throughout the customer journey.

Key Account Management 52

Key Account Management Account Management Digitalization Digital Transformation 52

Planview

JULY 11, 2023

As I worked with them to develop a culture of innovation with their digital products, their culture of decision making for engineering physical products came into sharp contrast with a suggested culture of experimentation to learn what customers value from digital products. A delayed decision is a decision not to act.

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

Planview

JANUARY 23, 2024

They’re gaining on a future where instead of competitors disrupting them because time-to-value and reprioritization are too slow, they’re bringing products and services to market within months instead of years to quickly out-innovate competitors. Developer happiness and productivity are his passion.

Banking 64

Banking Onboarding Innovation Organization 64