Strategic Account Management Association

FEBRUARY 3, 2022

This gives me insight into the state of enterprise sales organizations outside my own, lending me a bird’s eye view into the ways that revenue teams are embracing the current state and accelerating the digital transformations that have become all the more urgent for every one of us over the last two years. Sharing insights.

Account Planning 400

Account Planning Supply Chain Prioritization Digital Transformation 400

PandaDoc

MAY 28, 2024

Consultative sales teams put customer needs first, with sales professionals asking probing questions and adapting pitches to every lead. A deeper understanding of customer needs leads to insights that build trust. Customer knowledge even transfers to other areas, such as improving client onboarding.

Sales 52

Sales e-Learning Healthcare Software 52

Showpad

OCTOBER 9, 2020

Customer obsession = a great customer experience. Showpad Co-founder and President, Louis Jonckheere, spoke about creating an easy B2B customer experience. . Customers are not just buying based on price anymore; they’re buying based on the experience they have with a company. The only way out is through.

Co-Creation 40

Co-Creation Healthcare B2B Customer Knowledge 40

SmartKarrot

APRIL 28, 2022

Customers can choose their avatar based on gender, age, social networks, and interests. This will allow customers to present themselves in a way they like. This helps brands develop a customer-centric approach and enhance customer knowledge. To transform from digital experiences to metaverse experiences.

Customer Experience 11

Customer Experience Digitalization Facilitation Customer Knowledge 11

Zendesk

MAY 25, 2022

Businesses looking to digitize often need help installing or understanding their new tech. This way, customers will be able to use the software effectively soon after they buy it. If you can find the intersection of customer knowledge and product knowledge, you’re in a prime position to make a sale. impulse buy.

B2C 52

B2C Sales B2B Decision-making 52

Zendesk

JUNE 28, 2022

B2B sales training. B2B sales training focuses on sales between businesses, rather than from business to customer (B2C). Successful B2B sales reps must have a wealth of product, market, and customer knowledge so that they can convince savvy company decision-makers that their product or service will solve their problems.

Sales Training 52

Sales Training B2B Sales Profitability 52