DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Consensus across research confirms: retaining existing customers costs 5 to 25 times less than acquiring new ones. Success lies in a tailored, strategic approach to customer success management.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

KAMCast

NOVEMBER 19, 2020

In this episode… In a world where the vast majority of internet traffic is video content, how can we leverage the creation, production and value of video to maximise sales return? In this episode I’ll talk to video marketer Ed Lawrence, the co-founder of , a video production and editing business based in Hertfordshire, UK.

Co-Creation 52

Co-Creation Key Account Management Internet Sales 52

DemandFarm

NOVEMBER 22, 2024

Cross-Functional Collaboration High-performing KAMs bridge teams, coordinating with sales, customer success, and product development to holistically tailor solutions that address client goals. Monitoring Progress against KPIs Growth Planning: Do they proactively work with economic decision makers to co-create value-driven growth plans?

Key Account Management 52

Key Account Management Account Management Management Stakeholders 52

Hubspot Sales

MAY 22, 2018

How will you communicate with your customers? Due to the overwhelming growth of inline hockey throughout the United States, the company's promotional plans are open to various media and a range of marketing communications. How will you grow your business? Which channels will you focus on for distribution? Public relations.

Finance 145

Finance Business Planning Small Business Investors 145

PandaDoc

MAY 25, 2021

Keeping customers satisfied and handling complaints efficiently and effectively is what Salesforce is all about. This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place.

Software 52

Software Software Co-Creation e-Learning 52

PandaDoc

MAY 25, 2021

Keeping customers satisfied and handling complaints efficiently and effectively is what Salesforce is all about. This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place.

Software 52

Software Software Co-Creation e-Learning 52

Account Management Skills

AUGUST 24, 2021

Which customers are healthy, which customers are at risk? Are we communicating value back to the customer, all the stuff that’s really in the day to day of someone who’s in a role like account manager, customer engagement, client services, customer success is called lots of things but the the job is fairly similar.

Account Management 98

Account Management Management Account Planning Co-Creation 98