Brooks Group

FEBRUARY 16, 2024

These are both good strategies, but the true differentiator is the sales professional and their emotional intelligence. Successful sales professionals differentiate themselves three ways: They are highly emotionally intelligent. We arranged to meet at the store. I work at [new store].” I didn’t care.

Emotional Intelligence 82

Emotional Intelligence Sales Sales Training Decision-making 82

Red Star Kim

NOVEMBER 1, 2023

What is surprising is that despite having demanding sales roles for new and existing clients, many professional services marketers have received little formal sales training. Selling challenges in professional services: Sales processes and skills. Their fee-earners are often in the same boat.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Brooks Group

APRIL 4, 2023

Let’s look more closely at the qualities of effective sales leadership : Emotional Intelligence Skills Finding and hiring people with emotional intelligence can sometimes be difficult. Sales leaders have to be able to make tough decisions quickly and effectively. Sales is a mentoring-based career.

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. Delegate poll results. kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

OCTOBER 16, 2023

Another area for discussion was sales training and sales process management. We considered a few sales processes and RAIN (from Insight Selling – which is similar to Challenger selling) was appreciated. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Brooks Group

JUNE 27, 2022

By understanding the customer’s needs and wants, you can tailor your sales pitch to better meet their needs, increasing your chances of making a sale. Sales negotiation can help you discover new opportunities you may not have been aware of. Emotional Intelligence. Discover New Opportunities.

Negotiation 84

Negotiation Emotional Intelligence Sales Profitability 84