Red Star Kim

OCTOBER 19, 2023

14% Responding better to telephone enquiries (and conversion) 43% Improving client service on the telephone 14% Building relationships on the telephone 29% Using the telephone to reach people proactively (initiate sales conversations) How would you assess your emotional intelligence?

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Cross-pollination could be achieved by having people attend meetings for different departments.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

DECEMBER 15, 2023

This sense of safety is passed onto others in a process called co-regulation (see Emotional contagion, delegation, coaching and team meetings (kimtasso.com) ). When children’s emotional needs are not adequately met, they often develop a subconscious core belief that they are of worthy of having their needs met.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

NOVEMBER 1, 2023

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. A challenging role requiring deep insight into potential clients and value propositions as well as a great deal of confidence.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

SEPTEMBER 22, 2022

All communications were disrupted during lockdown – the telephone once again became a valuable means of communications in the absence of face-to-face meetings. Some of the things that delegates found most useful included: Empathy and emotional intelligence (EQ) – see a short video. Delegate poll results. kimtasso.com).

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

FEBRUARY 21, 2024

When we meet someone, we show interest in them and learn about them (to build empathy and see the world through their eyes An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com) ) by asking questions. Questions are important when we meet someone new.

Negotiation 130

Negotiation Value Proposition Emotional Intelligence Decision-making 130

Brooks Group

APRIL 4, 2023

Let’s look more closely at the qualities of effective sales leadership : Emotional Intelligence Skills Finding and hiring people with emotional intelligence can sometimes be difficult. An excellent candidate must be able to lead a team and manage multiple aspects of the business. Sales is a mentoring-based career.

Sales Leadership 52

Sales Leadership Leadership Emotional Intelligence Sales 52

Red Star Kim

MARCH 1, 2024

An introduction to emotional intelligence (EQ) and empathy (Video) (kimtasso.com). And we can ask questions Why are questions so important? Questioning skills) (kimtasso.com). This way we build mutual understanding and empathy. Everyone is different. We must be realistic about time constraints.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

CMOE

OCTOBER 15, 2021

Learn and apply different leadership styles: Daniel Goleman, an expert on emotional intelligence, explains there is not one type of leadership style that reigns over all others. Possess emotional intelligence (EQ): Emotional intelligence is what ultimately sets effective leaders apart.

Leadership 59

Leadership Emotional Intelligence Organization Communication 59

Red Star Kim

OCTOBER 16, 2023

Arrange for your learning and development team to offer assessments – in essential selling competencies such as emotional intelligence (EQ) or cultural intelligence if you serve an international client base. Developing self-awareness of your strengths and weaknesses and personal style drives the appetite for further training.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Brooks Group

JUNE 27, 2022

By understanding the customer’s needs and wants, you can tailor your sales pitch to better meet their needs, increasing your chances of making a sale. When approaching a potential customer, a salesperson with a win-win mindset will focus on finding a solution that meets the needs of both parties. Emotional Intelligence.

Negotiation 86

Negotiation Emotional Intelligence Sales Profitability 86

Hubspot Sales

MAY 26, 2023

If you're a sales rep, check out or brush up on trainings related to your company's messaging, common sales tactics that work on the ideal buyer persona, and experiences aimed to help you master soft skills, like persuasion, communication, and emotional intelligence. Analyze performance.

Emotional Intelligence 103

Emotional Intelligence Software Software Communication 103

MDI Training

NOVEMBER 14, 2023

Exploring the Influence of AI on Leadership Roles: Learn more about the ongoing ChatGPT experiment by MDI CEO Gunther Fürstberger In a ChatGPT experiment, our CEO Gunther Fürstberger tried to test the boundaries between artificial intelligence and humans. Read this blog post to see the results.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Red Star Kim

DECEMBER 5, 2023

There were comments that it was unusual for people to be in the office so face time and in person meetings – where it is easier to develop rapport, trust and solid working relationships – were rare. Finding ways to meet with people in real time (such as at social events) can help. Make myself more visible in meeting with fee earners.

CRM 130

CRM Marketing Interpersonal Skills Client Relationships 130

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Hubspot Sales

APRIL 25, 2023

You can ask ChatGPT to include a statistic from a certain blog link, Mendes suggests. Lack of Human Touch “ Human interaction and emotional intelligence relationship-building skills are all essential components of successful sales. Write a short email to [job title] introducing how [company] can solve [pain point].”

Sales 104

Sales Emotional Intelligence CRM Decision-making 104

MDI Training

SEPTEMBER 29, 2023

But to successfully use AI, leaders need skills such as data literacy to understand AI-generated insights, critical thinking to interpret AI recommendations, and emotional intelligence to manage teams effectively. In this blog post, we'll introduce you to two of these tools: Blended Learning, which we use at. If you meet such a.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Emotional Intelligence 52

Hubspot Sales

JANUARY 31, 2018

It’s a term often thrown around board rooms and blog posts, but today, I’m breaking down exactly what it is, why it’s important, and how you can develop it. Emotional Intelligence. Emotional intelligence. Why are some salespeople more effective at closing deals? And how do some reps skyrocket their career growth?

Emotional Intelligence 109

Emotional Intelligence Decision-making Sales Leadership 109

Brooks Group

JANUARY 25, 2023

That takes a high degree of emotional intelligence—or a strong understanding of behavior styles. When a salesperson is first meeting a prospect, they need to approach the situation in neutral. It’s not always an easy task to understand another person’s feelings and communicate well with them.

Emotional Intelligence 78

Emotional Intelligence Sales Training Decision-making Communication 78

Red Star Kim

FEBRUARY 15, 2024

There are many aspects of consulting competencies and attributes: emotional intelligence, analytical, problem-solving, delivery of results, leadership, project management, commercial orientation, entrepreneurial spirit, team work as well as functional expertise and market/sector knowledge. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Zendesk

NOVEMBER 15, 2021

Both sales and support teams can develop customer trust by setting and meeting high service standards. Promote them in your company’s blog posts. Building customer trust requires emotional intelligence. Make excellent customer service a priority. Post them across your social media platforms.

Emotional Intelligence 97

Emotional Intelligence Media Customer Experience Software 97

PandaDoc

JULY 24, 2020

Generally, this is because in a sales meeting you sell your framework for success. The purpose of this meeting is to agree on the deliverables, and the Key Performance Indicators that will be used to measure the success of the project. Have a Kick Off Meeting. I recommend a face-to-face meeting where possible.

Client Onboarding 52

Client Onboarding Onboarding Emotional Intelligence Decision-making 52

PandaDoc

MAY 28, 2024

Consultative sales, by definition, is a selling strategy that focuses on meeting customer needs. Giving prospects the chance to speak ensures you meet their needs and give them what they want. Pick a quiet, distraction-free environment to host a meeting. Information gathering is integral for any meeting or pre-call planning.

Sales 52

Sales e-Learning Healthcare Software 52

MDI Training

SEPTEMBER 29, 2023

I analyze their requirements and present customized solutions to meet their business needs. However, human leadership elements such as emotional intelligence, empathy and interpersonal relationships would be missing. In this blog post, we'll introduce you to two of these tools: Blended Learning, which we use at.

Artificial Intelligence 52

Artificial Intelligence Leadership Digital Transformation Digitalization 52

Red Star Kim

FEBRUARY 22, 2024

(Video) (kimtasso.com) July 2021 Never split the difference: Negotiating by Chris Voss (kimtasso.com) May 2021 Book review – Persuasion: The art of influencing people by James Borg (kimtasso.com) March 2021 Active Listening (Video) (kimtasso.com) November 2020 Selling Basics – Detectives and DMUs (Video) (kimtasso.com) October 2020 Soft skills – (..)

Negotiation 130

Negotiation Facilitation Emotional Intelligence Sales 130

PandaDoc

APRIL 24, 2023

A successful leader also has excellent people skills and emotional intelligence, meaning they know how to get the best out of their sales teams. This support helps the entire team to meet sales targets. Blog posts Blog posts and articles are probably what most people think of as sales enablement content.

Sales 52

Sales e-Learning Onboarding Software 52

Red Star Kim

APRIL 24, 2023

Two thirds of delegates were most interested in using the telephone to reach people proactively whereas a third were most interested in building relationships on the telephone All delegates felt that their emotional intelligence was high.

Emotional Intelligence 26

Emotional Intelligence Financial Services Decision-making Digitalization 26

Red Star Kim

JANUARY 22, 2024

I also wrote a blog post about one of Helen’s digital products here: System review: CogniClick for instant, personalised research (kimtasso.com) ) Further details of the author: Helen Kensett | LinkedIn Overview This simply but powerfully illustrated little black book comprises 260 pages. My books are listed here Publications by Kim Tasso.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Red Star Kim

MAY 22, 2023

So this is another “intelligence” to add to emotional intelligence and cultural intelligence. There’s helpful guidance on shaping the space for trust and openness with a list of several things you can do before a meeting. Reward: What can we celebrate about the way we handled this meeting?

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

SBI

MARCH 19, 2013

Soft skills involve emotional intelligence and include such things as empathy, interpersonal skills, assertiveness, impulse control, and problem solving. Poor Prospecting Results: Hard Skill-Sets: OneSource - Prospect Intelligence. Not meeting expectations for developing leads and converting them into prospects.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

PandaDoc

JULY 11, 2022

Sales experience matters, but there are other qualities to look for in a sales candidate: Grit Coachability Composure Efficiency Persistence Emotional Intelligence Self-Awareness. Once your reps meet their goals, they start over at zero the next month. appeared first on Blog. Build a positive sales culture.

Sales 52

Sales Emotional Intelligence Decision-making Software 52

Help Scout

OCTOBER 30, 2018

The most essential tools in a recruiter’s toolbelt are emotional intelligence and great writing. Be friendly; make the message appealing and relevant to the person; cut to the chase; and ask to set up a meeting. While certainly many talented recruiters worked their way up through years of experience, it’s not the only pathway.

Remote Working 40

Remote Working Emotional Intelligence Prioritization Profitability 40

Red Star Kim

MAY 9, 2023

There’s no information about the author in the book but it seems he overcame shyness and social anxiety to become a bestselling author, specializing in topics such as confidence, emotional intelligence and communication (I can’t track down his credentials Amazon.co.uk: James W. Williams: Books, Biography, Blogs, Audiobooks, Kindle ).

Emotional Intelligence 130

Emotional Intelligence e-Learning Communication Finance 130

SmartKarrot

JUNE 6, 2022

A customer trainer creates worksheets, prepares agendas, meets persons online and in-person, and surveys customer behavior. Some of the common must-have skills for a customer trainer are conflict management, anger management, persuasion, emotional intelligence , tech-literacy, and a positive attitude. Role of a Customer Trainer.

Emotional Intelligence 10

Emotional Intelligence Customer Success Media Negotiation 10

Account Management Skills

MARCH 2, 2021

. * The worst thing agencies can do during client meetings and pitches. * How to treat the client when having meetings and do your homework before meeting clients. * The importance of taking the time to do your research before client meetings and pitches. * Transcript: Jenny .

Marketing 52

Marketing Account Management Meetings Media 52

SmartKarrot

MAY 8, 2023

This blog discusses several use cases that showcase the applications of “ChatGPT for HR” or “AI for HR.” It can analyse check-in meetings with team members to understand the call sentiment as well as highlight keywords such as “stressed”, “tired” etc mentioned during the meetings.

Remote Working 10

Remote Working Emotional Intelligence Performance Review Onboarding 10