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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. Value Realization – This is where the rubber meets the road. Turning lemons into lemonade.

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Implications for B2B Selling in the Age of Artificial Intelligence

Mike Kunkle

[This article was originally published as part of the Sales Education Foundation 2018 Annual Magazine , co-authored with Robert M. Could AI have suggested/predicted the creation of the iPad? Peterson, Ph.D., Dean’s Distinguished Professor of Sales, Northern Illinois University Professional Sales Program ]. Creativity/Ideation.

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The Sliding Scale of Sales Transformation

Mike Kunkle

Domain expertise: understanding the industry challenges, opportunities, technologies, regulations and legislation, business practices, current events and news, and the general state of the profession. Value Creation. Discuss, share, brainstorm, problem-solve, collaborate cross-functionally, use your best judgment, and decide.

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The 10 Best AI Tools for Small Businesses and How to Use Them

Hubspot Sales

Cut to 2024 , and I lean on ChatGPT to brainstorm use cases for products, concepts, or other ideas I’m writing about. I interviewed Appareify Co-Founder Nora Salama about the pros of AI in customer service. Heck, you can even use it to take meeting notes. HubSpot’s CRM is free. ChatGPT So, what exactly is ChatGPT ?

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What agencies and brand need to know about web3, with Jeff Kauffman Jr.

Account Management Skills

They’re just like, well let’s make our employees co owners of this thing. And we’re going to unlock a new level of participation and creation. And we do the exact same thing as Jump, we have a podcast and we have a newsletter, and we have events, and we do research and we do all this stuff. Jenny 46:44.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. She returns to the impact of leadership style, saying “innovation is a culture rather than an event” (referencing Gary Shapiro’s “Ninja Innovation”).

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

Brainstorming business names? JJB aims to offer its products at a competitive price to meet the demand of the middle-to higher-income local market area residents and tourists. You won't be able to position what you're selling to meet customers' needs without knowing who they are. How to Start a Business. Filing taxes?

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