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9 ways to improve strategic effectiveness

Shapecast

Balanced scorecards areas include a financial perspective, internal business perspective (including operations, etc), customer perspective and learning and growth perspectives. By taking the time to really brainstorm, the ability to create real innovation or radically different way of achieving the same outcome can be found.

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Q&A with Chatdesk: How to make the holiday season a CX success

Zendesk

Read on for the full conversation, and if you like what you learn, join our Startup Central Slack Community for more conversations like this. While some customers may be cutting back on holiday spending, e-commerce sales are up 32 percent this year. Lean on AI-powered tools to help keep up with increased demand.

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56 Strategic Objective Examples for Your Company to Copy

ClearPoint Strategy

Use this list of objectives to brainstorm what’s most important for your industry and your specific strategy, then build a set of objectives that best represent your organization. Think of two financial services companies: Goldman Sachs and E*TRADE. You obviously want great health outcomes, but where do finances fit in?

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10 tips to foster efficient inter-departmental collaboration

PandaDoc

The work resulting from these collaborations should be attributed to everyone involved, rather than being listed as something like “a marketing project with some input from finance”. Teams will also be able to brainstorm ideas more efficiently and come up with more creative solutions.