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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

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Design Thinking Driven Problem Solving and Innovation

Flevy

Collaboration: Design thinking is a collaborative process that involves multiple stakeholders. Brainstorming: Generating a wide range of ideas and solutions. Various methods and tools, such as empathy mapping, brainstorming, and rapid prototyping, can facilitate the process.

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Be more strategic – PESTLE, Positioning and Plans

Red Star Kim

Commerciality – Finance, pricing, innovation and research (kimtasso.com). Achieve buy in from all stakeholders. Work with other stakeholders to share ideas and brainstorm . Further information on PESTLE: Marketing basics – Marketing audits with onions and pestles (kimtasso.com). Positioning. Have a clear campaign plan.

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28th PM Forum Conference: Organisational culture, mentoring, digital distraction, ESG and client experience (2023)

Red Star Kim

We brainstormed what M&BD professionals need to know and the best way to promote effective and continuous learning. Delegates heard stakeholder research on how to maximise ROI in social strategies. Benefits include: operational efficiency, client loyalty, attraction of talent, capital market attractiveness and resilience.

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9 ways to improve strategic effectiveness

Shapecast

By taking the time to really brainstorm, the ability to create real innovation or radically different way of achieving the same outcome can be found. Once a small set of candidate options have been created, we recommend planning how to get all stakeholders aligned and bought in to the strategy and its execution plan.

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Oct 21 – Customer Success Jobs

SmartKarrot

Interact with Sales, Product, Engineering, Support, Services, Finance and Executive teams to drive positive change on behalf of the customers. Treat Success as a product at Square, brainstorming and iterating on the customer experience. Act as a thought leader within the customer community.

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Why Every Key Account Manager Needs a Crisis Playbook

SmartKarrot

Client Trust: Clients invest not just finances but also faith in an organization. Brainstorm Potential Crises: The first step in constructing any crisis playbook is to delineate the universe of potential challenges the organization and its clients might face.