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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. Now more than ever, many customers are looking for suppliers that effectively offer strategic thought leadership. We’re seeing it first hand.

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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

In 2016 I wrote a post on the five foundation steps for stakeholder management success in key account management, that was well received and guided lots of leaders. Our contacts and stakeholders just aren’t making decisions – How do we deal with their disengagement and getting pushed back and back while they still expect more from us?

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Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

The buyer will get help from a different supplier (i.e. Connected with key stakeholders and decision makers. In that event, you say: “John, what do you need to see to get to 10?” Through a series of conversations, each looks at the problem and how to solve it. not you) to solve the problem. Be patient.

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20 Strategic Planning Models to Consider

ClearPoint Strategy

The bargaining power of suppliers. The amount of pressure on each of these forces can help you determine how future events will impact the future of your company. The leadership team or stakeholders identify the major issues and goals as a first step. The goal is to establish common visions and values for all stakeholders.

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How to Start a Business: A Complete Guide for Startup Entrepreneurs

Hubspot Sales

Brainstorming business names? Too much detail isn't helpful in a business plan and will only distract and confuse stakeholders. The business relationships would include accounting services, legal counsel, vendors and suppliers, maintenance providers, banking services, advertising and marketing services, and investment services.

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