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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. Now more than ever, many customers are looking for suppliers that effectively offer strategic thought leadership. We’re seeing it first hand.

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25 Problems That Stop Key Account Managers From Doing Their Job

Account Manager Tips

It also includes chapters on how to brainstorm with teams and communicate your findings to convince your audience and get them to take action! And if you can't make it live, don't worry, the event will be recorded and shared with ticket holders. Grab your tickets here , while they last.

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Here’s How to Keep Clients Interested In Your Proposal

Account Manager Tips

The buyer will get help from a different supplier (i.e. In that event, you say: “John, what do you need to see to get to 10?” In the context of a deal, you bring your team together (product, sales, marketing etc) for a collaborative session and brainstorm how your going to save the deal. not you) to solve the problem.

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Are You Living Up to the Client Promise?

Revenue Storm

A recent strategy implemented by one of our Client Sales Leaders was quarterly brainstorming sessions. In case you are wondering, after a ten-month marathon pursuit, the team that started as the relative outsiders secured a major IT services contract, much to the surprise and disappointment of the more established supplier!

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The Top 7 Consultative Sales Approach Strategies for Your Sales Team

Brooks Group

Have them use social media, company websites, and third-party news and research sites to gather as much information as they can, including the history of the individual and their company, as well as any current events affecting them. Teach them to work collaboratively with the prospect to brainstorm solutions and discover deeper needs.

Sales 72
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Stakeholder Mastery 3.0 – The Six Steps You Must Take

Jermaine Edwards

The mindset is a posture that requires a shift from the reactive and tactical to pre-active (anticipation of events) and strategic (navigation or route to a specific result). It’s brainstorming time. Download the Stakeholder Mastery Checklist plus get invited to future events on stakeholder mastery. Do they require coaching?

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Switching CRMs: the No BS, No Headache Guide

Insightly

For a more data-driven approach, design a brief survey that addresses the common pain points, such as disorganized information, poor client and supplier management, inefficient collaboration with team members, and difficulty managing projects. You’ll probably get a mix of detailed and brief responses. Probably not.

CRM 98