SuperOffice

FEBRUARY 21, 2022

That’s exactly what I am going to do in this article – discuss the most prominent CRM trends and see whether the numbers support them. Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity.

CRM 84

CRM Customer Experience Prioritization Decision-making 84

Insightly

FEBRUARY 15, 2023

Maybe you’re well on your way to digital transformation, or possibly you’re running behind and still need to upgrade your back office systems. You want to elevate your customers’ experience with your brand, so choosing the right customer relationship management ( CRM ) system that is appropriate for your company is a critical decision.

CRM 52

CRM Sales Analytics Supply Chain Small Business 52

Aepiphanni

JANUARY 6, 2022

How Digital Transformation creates opportunities for growth and efficiency in the disorganized organization. In todays hyperconnected, high speed business world, companies cannot afford not to make their data management as efficient as possible.

Digital Transformation 52

Digital Transformation Digitalization Organization Management 52

DemandFarm

MAY 25, 2023

Everything to do with our dealings has been carefully recorded and stored in our Customer Relationship Management (CRM) system. For those of you who haven’t guessed, the right answer is digital transformation. It has created a fundamental shift in how businesses operate and deliver value to their customers.

Account Management 52

Account Management Digitalization Key Account Management Digital Transformation 52

SuperOffice

MAY 16, 2021

digital customer engagement solutions. Statistics show that those companies that have embraced digital transformation are 26% more profitable than their competitors, while 82% of top-performing companies say they pay close attention to enhancing customer experience with digital technology.

CRM 129

CRM Digitalization Customer Experience Digital Transformation 129

Agile CRM

NOVEMBER 1, 2021

Processmaker is a BPM tool that uses their new low-code BPMS to help automate intensive, complex, and enterprise-level business processes. Using Processmaker accelerates your company’s digital transformation in days. The post Top Business Process Management Tools appeared first on Agile CRM Blog.

Management 52

Management Procurement Software Software 52

SmartKarrot

APRIL 15, 2022

If you are a CRM, then reading these books is particularly important to know the latest tricks in the trade. Here are the top 10 customer retention books for CRMs to read in 2022 –. The Art of CRM: Proven strategies for modern customer relationship management. Like what you are reading? Sign up for our newsletter.

e-Learning 19

e-Learning CRM Acquisition Internet 19