SmartKarrot

FEBRUARY 16, 2023

To make sure that customers are leveraging the complete Axon platform, track and monitor adoption KPIs. For your clients, develop strategic account and customer success plans, and track their progress towards predetermined objectives and outcomes. directing the Customer Success System’s implementation.

Customer Success 19

Customer Success Account Planning Client Development Stakeholders 19

SmartKarrot

AUGUST 12, 2021

Role: Director, Customer Success Location: Santa Barbara, CA, US Organization: Tapjoy As a Director of Customer Success, you will oversee the Customer Service function and will partner with the Sales, Operations, and Product teams to ensure the best possible customer experience. Manage customer service vendors.

Customer Success 16

Customer Success Government Leadership Decision-making 16

SmartKarrot

MARCH 8, 2022

A highly celebrated, award-winning, successful Customer Success Strategist, Anita Toth describes herself as a churn-crusher whose primary focus is to decrease the attrition rate of businesses. Anita leads a team that dives into the customer insights of B2B SaaS clients and extracts actionable information from it. Annette Franz.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

JUNE 30, 2021

Working closely with Product to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Promote customer satisfaction and loyalty by understanding customers’ unique needs and exceeding expectations.

Customer Success 10

Customer Success Stakeholders Client Development Customer Experience 10

SmartKarrot

JULY 2, 2021

Track trends in client satisfaction metrics to drive and maintain high levels of satisfaction and user adoption of products and services, deliver programs to retain clients and mitigate churn. Operates as the principal point of contact and liaison for all strategic accounts for service management, support, and escalations.

Customer Success 10

Customer Success Onboarding Account Growth Client Development 10

SmartKarrot

JANUARY 12, 2021

Share opportunities with customers for greater efficiency, optimization and ROI. Apply here: [link] Role: Customer Success Manager, Strategic Accounts Location: Atlanta, GA, US Organization: ServiceTitan As a Customer Success Manager, you will develop strong working relationships with corporate contacts at strategic accounts.

Customer Success 10

Customer Success Banking Onboarding Decision-making 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

JUNE 21, 2021

As a Director of Customer Success, you will lead, enable and empower a geographically dispersed team of Customer Success, eCommerce professionals resulting in superior customer experiences. Evaluate, optimize current and recommend new strategies to grow client business. Apply here: [link] Role: Sr.

Customer Success 10

Customer Success eCommerce Value Proposition Advertising 10

SmartKarrot

DECEMBER 22, 2020

Work closely with the Product team to share customer insights that inform future product developments and effectively bring those innovations to bear for optimal customer success. Manage customer escalations as the senior business owner for their success. This is a “player/coach” role by design.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

Arpedio

JANUARY 11, 2023

How to Succeed With Account Management. Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. What Is Account Management?

Account Management 52

Account Management Management Key Account Management B2B 52

Arpedio

AUGUST 24, 2022

Account Planning: Manage Long-Term Account Development. Account Planning: Manage Long-Term Account Development. ? Think of it like this: a marketing strategy that sales, marketing and account management professionals use in order to maintain marketing efforts to their existing clients. Back to blog.

Account Planning 52

Account Planning Account Development Management Account Management 52

SmartKarrot

JULY 26, 2022

Role: Customer Success Director Location: Remote, United States Organization: Technisys As a Customer Success Director, you will organize work and deliver services to clients that position Technisys as a global leader in client experience and service delivery. Forecast and track key account metrics (e.g.

Customer Success 3

Customer Success Energy and Utilities Onboarding Stakeholders 3