Arpedio

OCTOBER 20, 2023

At its core, it serves as a structured framework that helps account managers and leadership gain insights into the complex web of individuals and groups impacting their client relationships. Risk Mitigation In account management, unaddressed concerns or conflicts with stakeholders can jeopardize client relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Insightly

SEPTEMBER 19, 2023

Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

Regardless of which model a business chooses, it’s crucial to adopt a customer-centric perspective that prioritizes customer needs. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Arpedio

AUGUST 24, 2022

With that being said, there are countless types of plans and strategies that one can use in order to obtain marketing efforts or uphold client relationships. A key account plan is your methodical strategy for ensuring your key client has a satisfactional customer experience throughout the life of the account.

Account Planning 52

Account Planning Account Development Management Account Management 52

SmartKarrot

OCTOBER 25, 2023

Constructing a Resilient Crisis Playbook for Key Account Managers Here’s a detailed breakdown of the steps involved in constructing a comprehensive and resilient crisis playbook. Draft Action Plans: For each prioritized crisis, a detailed action plan must be formulated.

Key Account Management 10

Key Account Management Account Management Management Construction 10

Apptivo

JUNE 22, 2023

Companies must prioritize effective customer assistance in light of the fact that customers have various options and the ability to choose based on product quality and customer experience. Workflow Apptivo CRM’s workflow automation tool streamlines corporate processes by allowing users to construct intelligent workflows.

CRM 52

CRM Sales Management Management Software 52

SmartKarrot

JANUARY 16, 2024

Impact on business strategy: Streamlined processes directly translate into improved customer satisfaction and prolonged client relationships. Business Impact Metrics: Metrics such as churn rate, retention rate, and lifetime value offer a holistic view of customer relationships.

Customer Success 8

Customer Success Artificial Intelligence Decision-making Prioritization 8