Insightly

NOVEMBER 1, 2022

These strategies underpin the process of managing customer data, helping to ensure you make the most of the information you gather. Increase customer lifetime value (CLV): CRM models can help you increase CLV across every client relationship. CRM Models: How They Can Boost Customer Profitability. Three Common CRM Models.

Profitability 52

Profitability CRM Value Proposition Customer Experience 52

Account Management Skills

APRIL 20, 2021

This was with Kate Whittaker , Kate has 30 years as a marketing client. And she said, good account management makes everything run smoothly. But great account management is what transforms the relationship from a client supplier to one of a real partnership. Tina has 25 years working in marketing procurement.

Account Management 52

Account Management Management Procurement Decision-making 52

Account Management Skills

FEBRUARY 20, 2023

So I would say it really depends and that people should think, hard and long, about what they want in their life and what they want in their career, and then make the decisions appropriate for that. My brain doesn’t work like that, I can come up with ideas, but I have no idea how to actually make that a reality.

Stakeholders 52

Stakeholders B2B Decision-making Marketing 52

Account Management Skills

APRIL 26, 2023

They share: why they did this in the first place how it was working before how it’s working now who manages the client relationship and what does each role do If you’re interested in finding out about account management training, I’ve just updated my website with all my courses and prices. It’s an additive.

Account Management 40

Account Management Decision-making Stakeholders Management 40

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. We chatted about: – the importance of having a client development plan. – how to avoid client churn.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Account Management Skills

APRIL 3, 2023

If you’d like to talk to me about agency account management training, I’ve just updated the website to include three of the main courses that I run to help you retain and grow your existing client relationships. But ultimately, what does it do for the customer, and for the client and their business?

Co-Creation 52

Co-Creation Account Management Procurement Management 52

Account Management Skills

OCTOBER 4, 2021

So tell me, what do you see as the biggest mistakes that agency account managers make? I’ll do a couple then I want to go back and I want to make an observation. What are the mistakes that people that people actually make? It’s the worst decision a client make. Robert 11:57. Jenny 19:01.

Advertising 52

Advertising Account Management Management Emotional Intelligence 52

PandaDoc

MAY 24, 2023

They work on the front line and make sure that deals are closed on a regular basis and according to plan. In contrast, sales enablement managers are responsible for providing client-facing sales reps with everything they need to be successful. Next, what are the key personal qualities that make a good sales enablement manager?

Management 52

Management Sales Software Software 52