Account Manager Tips

OCTOBER 21, 2021

Usually our clients are more important to us than we are to them Especially if you're not a major supplier. I once had a client who told me my category was 5% of their spend, so they only wanted to spend 5% of their time managing it. Rebalance your communication expectations to align with your value as a supplier.

Key Account Management 246

Key Account Management Client Relationships Negotiation Suppliers 246

Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. Why should the client invest a quarter million with you?

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

MTD Sales Training

NOVEMBER 24, 2016

When entering negotiations, we try to work on the same side of the table as clients. We like to partner with suppliers because it’s efficient and gets rid of the clutter. That helps salespeople to formalise and structure a strategic approach so the customer knows exactly what they can expect from their supplier.

Client Relationships 48

Client Relationships Suppliers Decision-making Negotiation 48

Hubspot Sales

DECEMBER 8, 2022

One of my first customer visits as a young sales manager was in support of a salesperson — with a client I hadn't met before. Prior to the visit, we had done a lot of technical work for the client's company, substantially improving its product. I took the client relationship from my salesperson when I walked out on that negotiation.

Sales Management 82

Sales Management Management Decision-making Negotiation 82

MTD Sales Training

MAY 10, 2016

Ask any buyer what cements the relationship between them and their best suppliers, somewhere down the line this concept of connection will rise up. No buyer I know will say that they continue buying from a company without some form of bond or relationship with them. Happy Selling! Sean McPheat.

Negotiation 48

Negotiation Client Relationships Decision-making Suppliers 48

Account Management Skills

AUGUST 7, 2023

Agency to client and making certain in the form of perhaps a checklist you could include in your external facing policy, making certain you’ve asked the right questions of your client. I think they don’t own their position strongly enough in general in the client relationship with respect to what they generate.

Energy and Utilities 52

Energy and Utilities Negotiation Account Management Marketing 52

Insightly

SEPTEMBER 19, 2023

A well-crafted strategy for your CRM for consulting firms can help to streamline their operations, enhance client engagement, and drive business growth. Here’s an in-depth look at how CRM can benefit consulting firms: Client Relationship Management: Consulting firms heavily rely on their client relationships.

CRM 52

CRM Insurance Healthcare Manufacturing 52