Strategic Account Management Association

SEPTEMBER 13, 2021

By Dave Duke, Co-Founder and CCO, MetaCX, and Joel Schaafsma, Research General Manager, SAMA. The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives. The pandemic has presented an opportunity to reflect on what matters most in our personal and professional lives.

Co-Creation 520

Co-Creation Suppliers Management Supply Chain 520

Cosawi

JANUARY 29, 2024

In today’s economy that is disrupted and fast paced, marketing is key in this journey to co orchestrate the customer led, team enabled account Planning strategy and value proposition creation to differentiate ourselves in the eye of our most important customers, generate revenue and mutual objective achievement.

Value Proposition 52

Value Proposition Co-Creation Marketing Account marketing 52

MDI Training

NOVEMBER 14, 2023

In complex interpersonal situations, such as negotiations or conflict resolution, human understanding of communication is invaluable. AI does not yet have a (co-)decision-making role. We have now also launched an AI transformation journey for all areas of the company and introduced AI co-trainers.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Arpedio

MARCH 27, 2023

To prepare for complex, high-stakes negotiations, especially ones involving long- term, strategic customers, it is critical to know the context around the relationship in order to adequately formulate a strategy. Tailor: The second step is to tailor the sales pitch to the customer’s specific needs.

Sales 52

Sales Account Management e-Learning Decision-making 52

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. Learn about Hunter’s three T’s of negotiating (time, trust, and tactics) in “ Negotiation Skills that Rock.”.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

Mike Kunkle

MAY 11, 2022

As applicable, understanding of vendor and channel partners and how to most effectively build relationships and engage with them to uncover, manage, and win opportunities through the effective co-creation of solutions for customers. Value Creation. Negotiating is included here. SFE FUNDAMENTALS. DESCRIPTION.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. She is the co-founder of ePesos, which required her to build the Customer Success team from scratch.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21