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7 CRM integrations you need to supercharge your tech stack

SuperOffice

The demand for integrated tech in our app store has led to more than 100 apps that now directly integrate with SuperOffice CRM. CRM helps companies manage their customer information and customer relationships, leading to a more customer centric organization. But integrations take CRM one step further. In a hurry?

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How to Use Predictive Analytics to Improve Your CRM

Apptivo

Predictive Analytics Empowers CRM 6. How CRM Predictive Analytics Can Improve Your Business 7. Final notes In the world of customer relationship management (CRM), the age-old wisdom “forewarned is forearmed” holds truer than ever. Predictive analytics and other types of business analytics 4.

CRM 52
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Inside sales vs. outside sales: What are the key differences?

Zendesk

Inside sales is the process of selling remotely over various communication channels, like phone , email , messaging , or social media. As communication channels evolve, inside sales reps embrace digital forms of communication like messaging apps, social media, video conferencing, and traditional channels like phone or email.

Sales 52
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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Teams can also focus the question on certain tasks, such as communicating with support agents, purchasing or returning products, or leaving reviews. By collecting user feedback during key touchpoints, you learn whether you’re meeting—and hopefully exceeding—your audience’s needs. Communication and responsiveness. Here’s why.

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What is Work Order Management?

Apptivo

Work orders are commonly used in industries such as manufacturing, construction, healthcare, and facilities management and can be created manually or electronically. As organizations continue to grow and prioritize efficiency, it becomes clear that these antiquated methods simply cannot meet the demands of a modern maintenance department.

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The Evolution of Sales Tools and the Efficiency Paradox

SBI

Think about the most recent communication you sent to a prospect. Then, in the 1980’s came the mass availability of personal computers and printers. Personal computers (PCs) were ordered for every employee who needed to create, process, and record information. Do you have it in your mind? Let me ask you a few questions.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 118