Strategic Account Management Association

FEBRUARY 2, 2021

Customer-facing teams need to continue to up their virtual game, even as they learn how to optimize a balance of virtual and in-person engagement. The ability to uncover customer needs, develop solutions, communicate value propositions and negotiate effectively doesn’t vanish just because a salesperson can’t meet her customer face to face.

Virtual Selling 520

Virtual Selling Suppliers Account Management e-Learning 520

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. Clients also ask if there are any books to supplement people’s conversational skills learning – or for those who want a deeper dive into the topic.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

Red Star Kim

SEPTEMBER 5, 2023

The 2019 second edition of this book (subtitled “How to apply neuroscience and psychology for improved learning and training” ) provides fascinating insight and practical ideas to incorporate neuroscience into learning and development initiatives. Book review: Neuroscience for learning and development by Stella Collins.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147

PandaDoc

APRIL 29, 2024

Read on to learn more about the importance of a data room index and practice-proven tips on structuring a VDR for locating documents in a smooth and efficient manner. The main benefits of data room index are increased searchability, speed, transparency, automation and enhanced communication.

Organization 52

Organization Investors e-Learning Shareholders 52

PandaDoc

MARCH 4, 2024

Read on to learn more about investment banking data rooms, their benefits, and tips you and your team can apply when deciding on the right one. VDRs designed with this in mind streamline communication and collaboration of all parties involved in a deal, keeping all the required documents in one convenient and secure space.

Banking 52

Banking Investors Acquisition Stakeholders 52

Jermaine Edwards

APRIL 3, 2020

Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. In our experience, this section can happen very quickly with a clear experienced thinker and facilitator. Four – Communicate the change. Communication is critical. It’s about the result, not status.

Decision-making 130

Decision-making Profitability e-Learning Negotiation 130

PandaDoc

OCTOBER 21, 2022

This means that there’s usually a lot of room for salespeople to negotiate and build trust or even a relationship. As for email communication, leave the other person a few days to answer, but make sure you follow up with them at least once or twice.

Negotiation 52

Negotiation e-Learning Facilitation Decision-making 52