Red Star Kim

MAY 2, 2023

Following my past research (some of which was published in my 2020 book Essential soft skills for lawyers (kimtasso.com) ) I keep an eye out for the latest information relating to the soft skills (particularly leadership skills) most in demand and how these relate to the professional services sector. And why are they so important?

Emotional Intelligence 130

Emotional Intelligence Leadership Decision-making Publishing 130

Account Manager Tips

AUGUST 14, 2022

Emotional intelligence 6. Because the job is so varied and involves many different tasks, you need a lot of skills to do it well: Strategic thinking Influencing Business management Leadership Teamwork Change management Innovation and creativity Solution design and positioning Relationship building Sales Project management Phew!

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

CMOE

NOVEMBER 14, 2019

The leaders inspire employees to innovate, but they also focus on personal development. Notice the triggers that lead to an emotional response. Do you have a role model with strong emotional intelligence? Publish content. If you’re not there yet, you can publish articles on your blog. Listen More.

Leadership 45

Leadership Emotional Intelligence Decision-making Publishing 45

Red Star Kim

MAY 22, 2023

I often wonder whether the perceived conversation skills gap was caused by the imposed isolation during the Covid lockdowns or a by-product of the digitisation of communications. First, it looks at the way leaders communicate with their people and help shape organizational culture.

e-Learning 130

e-Learning Emotional Intelligence Communication Leadership 130

SmartKarrot

JANUARY 5, 2022

where he advises senior SaaS executives on building customer-focused companies and helps CS leaders improve their communication and effectiveness. A sought-after speaker and a published author, Dave believes that CS is a company-wide capability. Catherine is a Thought Leader and an Enthusiastic Innovator in Customer Success.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Red Star Kim

OCTOBER 13, 2023

Leadership Development Programme from the Managing Partners’ Forum (kimtasso.com) I’ve written a report of the conference overall for PM Magazine and will share that when it is published in a few weeks.

Supply Chain 162

Supply Chain Emotional Intelligence Construction Innovation 162

Red Star Kim

SEPTEMBER 5, 2023

It’s published by CIPD (Chartered Institute of Personnel and Development) and Kogan Page. There’s information about Howard Gardener’ multiple intelligences and emotional intelligence. It should be essential reading for anyone in a L&D, HR, training or coaching role. And the power of advising learners about “yet”.

Facilitation 147

Facilitation e-Learning Emotional Intelligence Key Account Management 147