Zendesk
JULY 13, 2022
Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Is communication generally positive and solution-oriented? But just as important is the company culture.
Zendesk
AUGUST 3, 2021
Organizations that have increased their funding of digital innovation are 2.7x With Zendesk for work, IT teams can work together to serve employees across any communication channel—including messaging apps, which saw a strong uptick in use throughout 2020.
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Red Star Kim
JUNE 7, 2023
Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.
Hubspot Sales
MARCH 2, 2021
Companies were finding new ways to make their offices more unique and innovative, and employees were welcomed to the office with perks such as ping pong tables, free snacks, and more. There are still many unknowns about what the future of work looks like.
MDI Training
MARCH 4, 2024
GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. Improved Communication and Collaboration GenAI tools can streamline communication and project management, which could lead to a more cohesive and less stressful work environment.
Zendesk
DECEMBER 1, 2020
Once you know how people feel about the change, it’s easier to plan communications, training activities, and manager support. For example, if you’re bringing AI to your customer service department and agents are worried about losing their job, managers need to communicate that jobs aren’t at risk. Communicate “the why” upfront.
Planview
MAY 10, 2016
A friend of mine runs the innovation and creativity practice at a large, global firm. Towards the end of the book, Osborn touches on the popularity of “employee suggestion systems,” the wooden box precursor to the practice of collaborative innovation for today’s Digital Age, which typically includes a virtual component.
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