DemandFarm

APRIL 13, 2023

Whether you’re new to Account Management or a seasoned KAM professional, this glossary can help you improve your knowledge of account management & strategic selling strategies and build stronger relationships with your most important customers.

Key Account Management 52

Key Account Management Account Management Management Value Proposition 52

Cosawi

AUGUST 4, 2021

Organizations we work with are already planning for this next or new normal hybrid model and have spent tremendous efforts to elevate the needed skillsets of their commercial teams – especially strategic account managers. . Recent Posts. Creating customer-centric curricula.

Innovation 52

Innovation Account Management Global Accounts Publishing 52

Cosawi

JULY 14, 2021

Driven by her desire to make a real difference to patients’ lives and following a successful 30-year career in executive sales and marketing roles in the pharmaceutical and biotechnology industry, Dominique now advices organizations on effective KAM business transformation and implementation. BROAD INTERNAL KNOWLEDGE . Recent Posts.

Co-Creation 52

Co-Creation Marketing Value Proposition Key Account Management 52

Cosawi

DECEMBER 31, 2019

We are finding the skill set of the strategic account manager constantly evolving and increasing in demand due to today’s disruptive environment. Customers are twice as likely to engage when offers and communications are personalized (per Salesforce). . Download the Article HERE. Recent Posts. Creating customer-centric curricula.

Marketing 52

Marketing Suppliers Account Management Global Accounts 52

Cosawi

SEPTEMBER 30, 2020

Partnering with organizations to accelerate business transformations and customer-centricity through SAM roadmaps. Business transformations are not just projects; they are organic to any growth and survival in most industries.Would the most efficient way of changing and transforming your organisation be to use the voice of your customer?

Leadership 52

Leadership Innovation Global Accounts Publishing 52

Cosawi

FEBRUARY 29, 2020

So what do the best marketing organizations do differently to create distinctive business value in today’s digital economy? The Figure below illustrates what the best marketing organizations are doing. We see the best organizations do these things as a team, coming together to provide the best customer experience. Recent Posts.

Marketing 52

Marketing B2C Global Accounts Innovation 52

Cosawi

JANUARY 31, 2020

At the point of inspiration, on the other hand, you could be artnering with a technology company to create a portal to help coaches communicate with parents on tryouts, workouts and scheduling. Marketing can help not only to co-create (with the SAM team) communication points but also to monitor how they are performing.

Co-Creation 52

Co-Creation Marketing Sales Innovation 52

Cosawi

DECEMBER 28, 2021

The idea of executive engagement implies an accountable and engaged member of the account team, rather than a distant back- room player. In our organization’s work, we see much confusion and lack of clarity on executive sponsorship, even when it is in place. Empathy can be used to listen as well as communicate.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

SmartKarrot

JUNE 3, 2022

Role: Customer Success Associate Director Location: New York, NY, US Organization: Wunderkind As a Customer Success Associate Director, you will mentor and inspire a small team of high-performing Customer Success Managers & Associates. Drive renewal readiness through internal coordination and customer communication.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

SmartKarrot

APRIL 5, 2021

Role: Director of Customer Experience Location: Atlanta Metropolitan Area, US Organization: Reibus International, Inc As a Director of Customer Experience, you will own the customer journey from initial outreach through user onboarding, and post-sale follow-up.

Customer Success 10

Customer Success Onboarding Customer Experience Global Accounts 10

SmartKarrot

JANUARY 21, 2021

Role: Senior Director, Customer Success Enablement Location: Salt Lake City, UT, US Organization: Workday As a Senior Director of Customer Success, you will partner with Customer Success field leadership to influence Workday’s Customer Success strategy, program approach, and execution. Apply here: [link].

Customer Success 10

Customer Success Global Accounts Leadership Account Planning 10

Upland

JUNE 15, 2023

You know that you need to find the best account planning software for your team. Your team needs the best account planning software on the planet. Beyond that, what role should tech play in your account planning organization? What does account planning technology do? But how do you do it?

Account Planning 195

Account Planning Software Software Organization 195

Revegy

JANUARY 5, 2021

Well-defined selection criteria that combine qualitative analysis with sales judgment and insight aid in the development of lasting relationships with strategic customers that will contribute to the growth of an organization. Global Account Management. Growing revenues in global accounts present a unique set of challenges.

Account Management 105

Account Management Global Accounts Management Account Planning 105

DemandFarm

APRIL 26, 2023

Leading organizations also provide commissions and bonuses based on the growth and retention of their key accounts, opening up another avenue for managers to earn from skills. What does a Key Account Manager do? Key Account Management is a relationship and service-driven role.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

SEPTEMBER 14, 2022

Apply here: [link] Role: Customer Success Manager Location: Princeton, NJ, US Organization: Trimble Inc. Deliver exceptional customer experience through proactive communication, timely investigation of customer-reported bugs and cross-functional collaboration with the right internal resources. Apply here: [link] Role: Sr.

Customer Success 3

Customer Success Global Accounts Performance Review Customer Experience 3

Revegy

JANUARY 5, 2021

Well-defined selection criteria that combine qualitative analysis with sales judgment and insight aid in the development of lasting relationships with strategic customers that will contribute to the growth of an organization. Global Account Management. Growing revenues in global accounts present a unique set of challenges.

Account Management 52

Account Management Global Accounts Management Account Planning 52

SalesGlobe

FEBRUARY 9, 2022

But the question remained: how did that translate to the sales organization? We worked with the company to determine how to motivate the sales organization with performance indicators that could ultimately steer consumer preference. It’s hard work to get an organization, any organization, to start to think differently.

Value Proposition 52

Value Proposition Advertising Sales Profitability 52

Revegy

NOVEMBER 8, 2018

The Key Issues with Strategic Account Planning. Many sales organizations stray away from this definition when operationalizing their account plans. High-performing companies leverage the following 8 strategic account planning components to be more effective. Organizational alignment.

Account Planning 56

Account Planning Global Accounts Acquisition Account Development 56