Remove Communication Remove Interpersonal Skills Remove Meetings Remove Profitability
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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. Sales skills There are numerous inventories of what selling skills and qualities are needed.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

Four themes in the art of selling – Integrating marketing and sales (kimtasso.com) A creative exercise on engagement generated some interesting metaphors – for example, a brick wall suggesting a lack of communication, a carrot considering motivation and a Leonardo di Caprio shrug suggesting indifference.

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How to identify which of your sales reps would be effective managers

Nutshell

Some of these qualities—like being altruistic or data-driven—are diametrically opposed to the skills a sales rep needs to possess. Myth: Sales reps and managers have the same interpersonal skills. A sales rep needs interpersonal skills to deal with customers, while a manager needs interpersonal skills to manage a team.

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Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. What is the marketing consultant’s approach from the first meeting? A good example of a limiting belief comes from running. How much do you value strategy in the equation?

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Forging a Career in Insurance Sales — The Complete Guide

Hubspot Sales

The Pros of Working in Insurance Sales Tony Caldwell , author, speaker, and mentor in the industry, says, “Working in insurance offers tremendous opportunities to build a profitable, challenging, and satisfying professional career.” Here's why. Limitless Earning Potential Many insurance sales agents get commission-based income.

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A startup’s guide to building a customer success team

Zendesk

Customer success is key to business success, especially for startups that depend on retention for meeting revenue goals. Perform issue identification, communication, and resolution. Conduct virtual and onsite meetings with customers. You experience everything customers feel and think along the way—plus the roadblocks they meet.

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Customer service definition, skills, and important principles for 2021

Zendesk

Good customer service means meeting customers’ expectations. And meeting customers’ expectations pays off: 75% of customers are willing to spend more with companies that give them a good customer experience, according to our 2021 Trends Report. Technical skills are important, but soft skills matter, too.