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ACH API: What it is + How to Use it [+ Who Should Not]

Hubspot Sales

ACH is the Automated Clearing House ; a computer network that allows banks to transfer money directly between accounts. It’s one of the safest and cheapest forms of electronic funds transfer (EFT). It’s a bit of code that lets software programs communicate with each other. Software gets upgraded. Why use an ACH API?

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How to Sell Digital Products [+ 10 Best Digital Products to Sell]

Hubspot Sales

What do ebooks, graphic design software, and online courses have in common? For example, HubSpot started as a CRM but has since expanded digital product offerings. Online courses can span a wide range of topics: coding, cooking, finance, language learning, web design, and more. They're all digital products. billion in 2023.

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What is customer satisfaction score? (+ how to measure CSAT)

Zendesk

Computer software: 77. Personal computers: 79. Household appliances and electronics: 78. Finance and insurance. Wireless phone service: 74. Restaurant. Full-service: 80. Fast food: 78. Manufacturing. Automobiles: 78. Cell phones: 79. Nondurable products. Soft drinks: 78. Personal care and cleaning products: 79.

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20 Innovative CRM Trends to Pay Attention to in 2022

Hubspot Sales

In recent years, the CRM (Customer Relationship Management system) has evolved far beyond being just a tool for contact management. As 2022 approaches and we move further into the new decade, some key CRM trends will shake up the industry as we know it. CRM Trends for 2022. AI is becoming a key part of CRM systems.

CRM 118
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The best Salesforce alternatives in 2021: our choice of top CRM software

PandaDoc

It’s no news that Salesforce is dominating the global CRM market: it has a market share of nearly 20% , more than double of its top competitor, SAP. Salesforce’s cloud-based platform made it even easier for businesses to use the software. You can easily streamline your entire workflow and keep everything in one place.

CRM 52