article thumbnail

65 Essential Key Account Management Terms Explained: Key Account Management (KAM) Glossary

DemandFarm

KAM Glossary (with 65 Definitions) To help strategic account managers / key account managers /sales professionals enhance their understanding of Key Account Management (KAM) , this glossary provides clear and concise definitions and explanations of essential terms, definitions, and concepts related to key account management.

article thumbnail

How to Do Both High-Volume and High-Value Selling

SBI

How to Do Both High-Volume and High-Value Selling. Outbound sales organizations continuously struggle to achieve the balance between high- volume calling and high- value calling. It’s a tremendous management challenge to know when you’ve hit that point, when adding more volume just adds more cost. Techtarget.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Got CXM? Why customer experience management isn’t just a nice-to-have for strategic account management

Strategic Account Management Association

In strategic account management, companies have to address the never-ending question of how to differentiate themselves and gain market share. I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate. In a word: No!

CXM 520
article thumbnail

Telephone call challenges: Emotions, data, selling and follow up

Red Star Kim

Accountants, lawyers, paralegals, patent attorneys and financial advisers (both professional advisors and dedicated business development professionals) joined me at an MBL workshop on telephone skills for client service and selling. We explored the fundamentals of relationships, managing inbound calls and planning outbound calls.

article thumbnail

How to Smoothly Transition to Remote Selling

Hubspot Sales

Increase the impact of sales through value selling. Quantifying your product or service’s return on investment or comparable total cost of ownership will both give your buyer the information they need to sell your solution internally, and build confidence and credibility in your solution.

article thumbnail

Ways automation can help in creating more B2B selling opportunities

PandaDoc

It is not new that a B2B sales cycle is a lot longer than that of a B2C , but once converted, these are high-value selling opportunities. It is easy for a sales rep to nurture these leads step by step using email automation, pipeline management, and streamlining the entire buying process. Pipeline management.

B2B 52
article thumbnail

International Innovation: Five proven apps worthy of consideration for your sales team in 2015

SBI

Membrain is Active Pipeline Management that helps drive successful sales behavior in Complex B2B Sales. The solution combines an online content management & repository cloud with an iPad presentation app and includes out-of-the-box connectivity with Salesforce. iSEEit is a new kind of next-gen CRM solution. iSEEit – Austria.