Customer Experience Customer Life Cycle Marketing Software 
Insightly
APRIL 4, 2023
Whether you own a business, or you’re working in marketing or in a customer success or support role, you know the importance of having great customer relationships. Customer life cycle management has become increasingly important for businesses to stay competitive and retain customers.
Strategic Account Management Association
SEPTEMBER 11, 2020
In strategic account management, companies have to address the never-ending question of how to differentiate themselves and gain market share. I’m talking about customer experience management (CXM), which I would argue may be the single most important investment a company can make in today’s cut-throat business climate.
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SmartKarrot
DECEMBER 7, 2022
Instill and drive culture and metrics focused on customer experience and service responsiveness. Manage, evaluate and improve products, processes, communications, and tools supporting customer teams. Troubleshoot, resolve, and document customer questions and issues with their software. Apply here: [link].
SBI
MAY 12, 2020
Buyers are in control and care little for the sales cycles we have defined. Revenue Enablement recognizes this reality and seeks to maximize the customer experience at each touchpoint. Revenue Enablement provides you with the framework to deliver consistent value to your buyers and customers. Buyers pay the price.
SmartKarrot
NOVEMBER 2, 2021
Track critical customer success metrics and KPI’s then use this data to coach the team, improve processes, and drive decision-making for the business. Perform any escalation calls for at-risk customers. Own the customer experience and work to exceed their expectations. Apply here: [link].
Help Scout
APRIL 27, 2021
All of my past jobs were customer-facing, but I don’t have the 1-2 years of SaaS experience that everybody seems to be asking for. Dear Cortney, First let me encourage you: Software companies will absolutely hire customer service reps who don’t have SaaS experience. The best role for a second customer service hire.
SmartKarrot
JUNE 16, 2020
Apply here: [link] Role: Customer Success Manager Location: Remote, US Organization: CoreView This role will be a key part of their Global Customer Experience team and help create the ultimate customer experience that provides real value.
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