Holden Advisors

FEBRUARY 18, 2022

Want to negotiate a winning deal? Learn the four basic buyer types and leverage the Customer Experience Pyramid to give yourself the winning edge. The Customer Experience Pyramid. annually to improve their customer experience, but they don't always see the results they want. Companies spend $8.7B

Customer Experience 195

Customer Experience Negotiation Decision-making Small Business 195

Arpedio

APRIL 30, 2024

Get started today Identifying Customer Value In order to succeed in sales, it is crucial to identify and understand the customer’s pain points. By addressing these pain points effectively, you can tailor your value proposition to meet their specific needs.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Account management tends to engage in negotiation-oriented dialogue, driven by the impetus of strategic opportunity development.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Luminas Strategy

NOVEMBER 1, 2022

For example, the time frame for standing up e-commerce channels was cut in half due to advances in available technology platforms, combined with the ability to design and build new customer experiences via agile ways of work. How can value be created and delivered using various channels?

Supply Chain 52

Supply Chain B2B Marketing Digitalization 52

SmartKarrot

MAY 17, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Timescale As a Director of Customer Success, you will identify and implement strategic and tactical methods that constantly improve customer experience. Operationalize this strategy leading a global team of customer success professionals.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

APRIL 19, 2021

Role: Director, Customer Experience (CX) Location: Austin, TX, US Organization: Dover Fueling Solutions As a Director of Customer Experience, you will conduct market research and competitive analysis to develop a CX strategy and initiatives roadmap that drives differentiation.

Customer Success 10

Customer Success Customer Experience Stakeholders Negotiation 10

SmartKarrot

DECEMBER 21, 2020

Drive customer outcomes by increasing renewals, reducing churn, driving up-sell, and identifying opportunities for cross-sell. Identify key opportunities to improve the customer journey by developing and executing on customer programs. Communicate product roadmap to customers.

Customer Success 10

Customer Success Negotiation Partnership Management Leadership 10