Customer Experience Digital Transformation Financial Services Profitability 
Flevy
FEBRUARY 26, 2024
Pretty much every organization is pursuing a Digital Transformation Strategy to some degree. Digital Transformation Strategy encompasses the integration of digital technology into all areas of an organization, fundamentally changing operations and business models.
Xant
JUNE 30, 2021
This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.
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Xant
JUNE 30, 2021
This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.
Zendesk
MAY 3, 2021
The impact of the last year on customer experience will be long-lasting. Customers have adapted their expectations, teams have learned how to operate remotely, and businesses are ramping up tech adoption as they look for new ways to engage customers while staying connected to each other. Financial Services & FinTech.
Deep Insight
DECEMBER 1, 2022
Is Net Revenue Retention (NRR) a good predictor of profitable growth? Brendan is CEO of IT services company Kainos and the reason I was keen to have a chat with him should be clear when you look at the table below. Kainos is a high growth, high profit company precisely because its NRR figures are so strong. What drives it?
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