Xant

JUNE 30, 2021

This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.

Transportation 81

Transportation Logistics Digital Transformation Insurance 81

Flevy

FEBRUARY 26, 2024

This strategic pivot is essential for enhancing competitiveness, improving customer experience, and fostering innovation. This transformation is crucial for staying relevant in an increasingly digital world where customer expectations are constantly evolving, and competition is intensifying.

Digital Transformation 52

Digital Transformation Digitalization Management Innovation 52

Jermaine Edwards

MAY 27, 2020

What is the significance of labour in the marketplace for your customer and how are they utilising this? 2 – Technology and Innovation. What new technology and innovations are coming into the marketplace? Where is your customer currently investing? What is your customer marketing Impact I.C.S?

Key Account Management 195

Key Account Management Account Management Innovation Financial Services 195

Xant

JUNE 30, 2021

This partnership with XANT will enhance our revenue acceleration offering to deliver the kind of data-driven customer experiences needed to drive sales today,” said Narasimha Kini, EXL Senior Vice President, and Business Unit Leader. XANT is a proven innovator when it comes to AI-driven sales platforms. About XANT.

Transportation 40

Transportation Logistics Digital Transformation Insurance 40

ACT

DECEMBER 2, 2022

With the rising operational costs of the post- pandemic era and the fears of a global recession increasing with every passing day, running a profitable small business isn’t easy. Businesses with aggressive but sustainable growth strategies need to invest in sales, marketing, and product innovation. And that’s where Act!

Small Business 52

Small Business Business Growth CRM Financial Services 52

Zendesk

MAY 3, 2021

The impact of the last year on customer experience will be long-lasting. Customers have adapted their expectations, teams have learned how to operate remotely, and businesses are ramping up tech adoption as they look for new ways to engage customers while staying connected to each other. Financial Services & FinTech.

Prioritization 52

Prioritization Healthcare Manufacturing Retail 52

SmartKarrot

AUGUST 12, 2021

With the increasing expectations of customers, companies need to look out for new ways to interact and improve their processes and service quality. In this context, many organizations are leveraging AI to boost their customer experience (CX) with more innovative techniques. A tremendous shift in decision making.

Customer Experience 11

Customer Experience Artificial Intelligence Decision-making e-Learning 11