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Potentially, How Will The Future Of Work And ‘The Great Resignation’ Impact Customer Experience?

Customer Think

What makes this question so profound, and so pivotal, in both employee experience and customer experience optimization today is that every aspect of value delivery is at play.

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Virtual events aren’t just timely, they’re the future of work

Yesler

The post Virtual events aren’t just timely, they’re the future of work appeared first on Yesler | B2B Marketing Agency.

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What is employee experience? Guide for the future of work

Zendesk

Collectively, workers are calling BS on “the way it’s always been done” in favor of flexible work and healthier work-life boundaries. In the future of work, employees are your most important stakeholders. Learn more about employee experience powered by Zendesk. The post What is employee experience?

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The Future of work: marketers must learn to wield the data, connect the systems and personalize

Customer Think

As we move into the future of work, marketers must learn to wield data more effectively to connect the dots between various systems and create truly personalized customer experiences. This is where a customer data platform (CDP) can be extremely valuable.

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Is the Hybrid Work Model the Future of Remote Work?

ACT

Choose a hybrid future for your business In our post-pandemic climate, the hybrid work model is the future of work. Forcing employees to return to the office full-time will likely increase turnover while letting them work exclusively at home will likely lead to burnout. Click here to try it for free.

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Top 50 Customer Success Influencers 2022

SmartKarrot

He’s also the Founder of Glide Consulting where he helps companies build a customer success function and customer strategy that gives predictable control over their customers’ lifecycle and experience. She’s the Founder and CEO of Customer Bliss. Jeff Breunsbach. Jeanne Bliss. Aaron Thompson. Bill Cushard.

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What is digital transformation? Definition, examples & importance

Zendesk

Digital transformation and customer experience. Digital transformation (DX) is an ongoing journey of using digital technology and digital strategy to fundamentally change an organization’s customer experience, business and operating processes, or culture. Digital transformation examples. Digital transformation definition.