Nutshell

MARCH 19, 2024

As the backbone of any business, the sales team needs to be efficient to meet targets and ensure the company remains profitable. Multiple touchpoints In this day and age, sales teams must contend with both the physical and online worlds, which introduces many customer touchpoints for most companies. Download it today!

CRM 71

CRM Sales Software Software 71

Zendesk

NOVEMBER 28, 2023

SaaS customer support is important because every interaction between a business and a consumer matters. Companies that can effectively educate and assist their customers have a greater chance of maintaining long-term consumer relationships. Doing so results in streamlined support interactions and more effective service desks.

e-Learning 52

e-Learning Software Software Brainstorming 52

Tidio

FEBRUARY 26, 2021

The great entrepreneur recognized that customer retention begins with a genuine relationship. Disney built the largest media empire in the world by moving beyond mediocre repeat-purchase strategies. His customer retention strategy will work for your business, too. 8 customer retention strategies to build authentic relationships.

eCommerce 52

eCommerce Acquisition Communication Retail 52

Zendesk

FEBRUARY 7, 2022

In a highly competitive, digital-first world , providing your customers with responsive, relevant support is more important than ever. Whether it’s over email, messaging, social media or the phone, being where your customers are — and helping them solve their problems — should be a first-rate priority for any business.

Decision-making 52

Decision-making Customer Experience Insurance Business Growth 52

SmartKarrot

JUNE 1, 2020

It directly influences all the good aspects of a business, including customer loyalty, customer-based profits, customer purchases, and customer ambassadorship for your company’s brand. When you engage your clients, you draw them closer to the brand and increase their emotional attachment to the organization.

Management 10

Management Facilitation Profitability Media 10

Zendesk

NOVEMBER 1, 2021

There are numerous types of data to collect and different ways to gather and organize it. Here are some customer intelligence best practices to inform your customer intelligence strategy. Consumers today are interacting with brands via various touchpoints—social media, chat, phone, in-store, and so on.

Artificial Intelligence 98

Artificial Intelligence CRM Media Software 98

Zendesk

MAY 25, 2022

The customer receives a “free” product, and you end up making more profit. Use customer reviews and comments to your advantage. When considering purchasing a product, shoppers will typically search online to find reviews written by other customers, who feel like reliable and unbiased parties. Be personal and specific.

B2C 52

B2C Sales B2B Decision-making 52