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Want to Accelerate Your SAM Journey? Create a Center of Excellence

Strategic Account Management Association

Disruption Leads to Innovation. Disruption, although most times unwelcome, gives way to innovation. Could the mother of creativity and innovation, in fact, be disruption? Companies are seeking interactions with customers that bring them new insight, knowledge, ideas and innovations.

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Exclusive insights from the SAMA Executive Symposium

Arpedio

Explore actionable strategies, best practices, and innovative approaches that promise to revolutionize the way you approach Strategic Account Management. In summary, here are the key takeaways we brought home: Foundational elements such as adaptive leadership, and technological innovation emerged as crucial drivers of SAM success.

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How Aramex’s Young SAM Program Provides Strategic Value and Impact

Strategic Account Management Association

Director Global Account Management, Aramex. Aramex is a leading global provider of comprehensive logistics and transportation solutions, headquartered in Dubai and listed on the Dubai Financial Market. Finally, we initiated the introduction of a state-of-the-art, globally integrated CRM. By Shahaboddin Wahdatehagh, Sr.

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Pitching, differentiation and competitor analysis

Red Star Kim

There are other ways to differentiate such as through innovation, relationship and service excellence, new product and service development and new delivery platforms. Other factors might include traditional vs innovative, high vs low value, broad or niche market. The perceptual map is a frequently used technique for positioning.

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3 Key Commercial Capabilities to serve customers and grow revenue

KAM With Passion

Other relevant KPIs measure how efficiently the sales process is driven from its early stage to the final decision. As opportunities are handled both with new and existing customers, it also makes sense to take this parameter into account in the evaluation of the sales efficiency. Unfortunately, this happens very often.

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Account Based Marketing interview by Pfizer COE

Cosawi

We talk to Dominque Côté about the central role of marketing in Key Account Management (KAM). One of her focus areas is maximizing Account-Based Marketing (ABM) capabilities to enable KAM and make patient-centricity a reality. In-depth Key Account understanding through specific stakeholder journey mapping.

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Artificial Intelligence and the Augmented SAM

Mercuri International

However, while it’s tempting to debate the full breadth of philosophical and ethical issues that AI — particularly generative AI — raises, it’s also useful to look at it at a more pragmatic level and ask, “What exactly can it do for my job, and what changes do I need to make to the way I think, if I’m going to benefit?” Create digital twins.