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The 3 hottest trends in ecommerce right now

Zendesk

Today’s ecommerce market is on fire, evolving at a dizzying pace driven by new technology, capabilities, and customer demand. According to Ecommerce News, turnover from online shopping in Europe grew by 13 percent in 2021. In the earlier days of ecommerce, the only digital storefront a company needed was a website.

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COVID-19 Trends – Post-Pandemic Channel Strategy

Apptivo

In this Apptivo blog, you’ll be getting to know how to plan a proper post-pandemic channel strategy with the best CRM system & CRM tools in a cloud business management software suite. Global businesses have been conscious about shifting their marketing channels online while managing their digital transformation in a very careful manner.

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How to lead a digital transformation

Zendesk

“I think we were one of the very first organizations to make the decision that all of our sales were going to be one hundred percent remote indefinitely,” says Monica Telles, Vice President of Zendesk Sell. When most people talk about digital transformation, they mean moving to a fully or partially remote workspace.

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Jan 27 – Customer Success Jobs

SmartKarrot

Role: VP Customer Success – North America Location: Denver, CO, US Organization: Horizontal Talent As a VP of Customer Success, you will become an expert on the platform to educate customers and the team on the use and benefits of the strategy execution software. This entails becoming a guru on OKRs.

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What is an Ideal Customer Profile (ICP) and why do you need one?

Insightly

They might be in sales or customer success, but either way they’ll have a good idea based on their daily interactions who is most likely to buy and get value from your products or services over the long term. Those may be tied to revenue, customer acquisition cost, and/or sales cycle length. Were they expensive to acquire?