Zendesk
NOVEMBER 4, 2021
“I think we were one of the very first organizations to make the decision that all of our sales were going to be one hundred percent remote indefinitely,” says Monica Telles, Vice President of Zendesk Sell. When most people talk about digital transformation, they mean moving to a fully or partially remote workspace.
Zendesk
JULY 30, 2021
From embracing the role of ecommerce to finding new ways to connect with shoppers on a human level, retail leadership is focused on delivering great customer experiences. So people turned to digital channels—like ecommerce shopping and contactless store pickup. And that happened almost overnight, too.
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SBI Growth
AUGUST 12, 2020
With eCommerce increasing more in the last 90 days than during the previous 10 years combined, digital transformation is no longer a buzz phrase. Your company’s ability to interact and transact virtually with your customers and prospects will ultimately determine.
Zendesk
JANUARY 17, 2023
Today’s ecommerce market is on fire, evolving at a dizzying pace driven by new technology, capabilities, and customer demand. According to Ecommerce News, turnover from online shopping in Europe grew by 13 percent in 2021. In the earlier days of ecommerce, the only digital storefront a company needed was a website.
SBI Growth
SEPTEMBER 10, 2020
If you are reading this article and you work in the B2B space, you have most likely been inundated with buzzwords surrounding Digital and how it is disrupting your industry: Digital strategy, digital transformation, eCommerce, big data, IoT, AI, and.
Zendesk
JANUARY 11, 2021
Once a destination to march steadily toward, digital transformation has suddenly arrived all at once. And while nearly every industry has been fundamentally changed by Covid-19, retailers have been at the forefront of the new digital-first world. Transforming the ecommerce customer experience.
Hubspot Sales
DECEMBER 13, 2022
It’s become pretty impossible to escape those themes, particularly if you’re a small business owner or on a sales team. Over the past two years, we’ve talked a lot about how the pandemic has sped up the rate of digital transformation, particularly in the shift to selling online. Take Blockbuster, for example.
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