Digital Transformation eCommerce Meetings Sales 
Zendesk
JULY 30, 2021
The world’s largest retail trade association brought together industry experts who shared their stories and advice for meeting consumers where they are in the new normal. From embracing the role of ecommerce to finding new ways to connect with shoppers on a human level, retail leadership is focused on delivering great customer experiences.
Zendesk
JANUARY 17, 2023
Today’s ecommerce market is on fire, evolving at a dizzying pace driven by new technology, capabilities, and customer demand. According to Ecommerce News, turnover from online shopping in Europe grew by 13 percent in 2021. In the earlier days of ecommerce, the only digital storefront a company needed was a website.
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Hubspot Sales
DECEMBER 13, 2022
It’s become pretty impossible to escape those themes, particularly if you’re a small business owner or on a sales team. Over the past two years, we’ve talked a lot about how the pandemic has sped up the rate of digital transformation, particularly in the shift to selling online. Take Blockbuster, for example.
Tidio
FEBRUARY 26, 2021
For one, it has significantly accelerated the process of digital transformation. Gen Z shoppers are the most loyal eCommerce customer segment. Here are some insights from a report by Pew Research Center and Meet Generation Z—an episode of the McKinsey Podcast. Which Positive Customer Experiences Increase Sales.
Zendesk
APRIL 7, 2021
But it turned out there were still experiences to build and offer—and there will be as long as there are customers and innovative business leaders who want to meet those needs. The Great Compression ” refers to our forced, collective digital transformation, which compressed the timeline of evolution into months instead of years.
Apptivo
MAY 14, 2021
Global businesses have been conscious about shifting their marketing channels online while managing their digital transformation in a very careful manner. Due to the pandemic, the global sales scenario has capsized, and the focus has shifted from offline presence to online presence of businesses. Change your way of marketing.
Zendesk
NOVEMBER 4, 2021
“I think we were one of the very first organizations to make the decision that all of our sales were going to be one hundred percent remote indefinitely,” says Monica Telles, Vice President of Zendesk Sell. When most people talk about digital transformation, they mean moving to a fully or partially remote workspace.
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