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The Kraljic Matrix

Flevy

Two key factors critical for devising a robust purchasing and supply management strategy are: Strategic importance of purchasing: This factor measures the ratio of raw material costs to total costs, their impact on profitability, and the value addition done by the entire product portfolio. Move towards reducing unacceptable sourcing risks.

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How to negotiate with procurement, with Mike Lander

Account Management Skills

In this episode, I chat to Mike Lander, CEO of Piscari, a former procurement director who now assists sales teams in negotiating with procurement departments. We also dive into a five-step framework to help you negotiate more effectively and shed light on some questionable tactics employed by less experienced procurement professionals.

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Value-Based Selling: 7 Essential Tips for Sales Leaders

Brooks Group

Using a 3-deep questioning strategy, the conversation with a prospect might go something like this: Seller: So, you’re having quality issues with your current supplier. Prospect: We spend a lot of time, energy, and money negotiating the returns and tracking down deliveries. It’s cutting into our profit margin substantially.

Sales 61
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How to Crush Customer Retention with Capture Plans [+ Templates]

Account Manager Tips

Research by Frederick Reichheld of Bain & Company (the inventor of the net promoter score ) showed increasing customer retention rates by 5% increases profits by 25% to 95%. If you want to smash your customer retention targets this year, read on (or if you prefer, listen or download). Another certainty is that time flies.

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How to Calculate Cost of Goods Sold in Your Business

Hubspot Sales

Put simply, it’s one of the biggest indicators of revenue, profit, and business sustainability. Because COGS tells business owners how much it costs to acquire what’s to be sold, the number ties directly back to profit and revenue. If it’s the latter, you’ve earned no profit. Download this Calculator for Free.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. Asking who’s got great skills at influencing, negotiating, analysing and creativity is the best way to start. Since then, Best Buy has grown profitably every year.

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The Top 7 Consultative Sales Approach Strategies for Your Sales Team

Brooks Group

Download our What Works in Prospecting: Research-Backed Strategies for Filling the Sales Funnel white paper to learn more prospecting tactics your sales team. Using a 3-deep questioning strategy , the conversation with a prospect might go something like this: Seller: So, you’re having delivery issues with your current supplier.

Sales 72