The Top Marketing Trends: Automation and AI Are the “New Normal”
Strategic Communications
JANUARY 12, 2021
Marketing has always been a fast-paced industry, with the pace quickened constantly by readily available and rapidly developing technology. But the COVID-19 pandemic and its worldwide impact was, arguably, the most disruptive force that marketers have seen in a long time. Chatbots, of course, existed long before the pandemic began.
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