Customer Think
JANUARY 12, 2023
Over the past few years, companies have struggled with the looming prospect of a volatile job market. So much so that employee retention has become one of the most significant HR challenges faced by multinational companies in recent memory. On average, a whopping 4 million Americans quit their jobs each month in 2022. On top […].
Hubspot Sales
JANUARY 12, 2023
So you have a brand-new business idea and you’re considering venturing out on your own. Before you take the leap, it’s time to take a careful look at entrepreneurship versus employment. Then, you can decide which path works best for you. This guide is designed to share the pros and cons of both lifestyles. From there, you can make the critical decision between entrepreneurship and standard employment.
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Customer Think
JANUARY 12, 2023
As leaders, we are expected to have a vision of the future that we are leading our teams towards. To build this vision, we need to be able to think of the potential and probable futures, to decide and pick the one that we want to move towards.
Showpad
JANUARY 12, 2023
Meet Ljiljana Budimir Vukicevic , Sales Enablement Digital Capability Lead at Schneider Electric. In her 20+ year tenure with the global energy management and automation company, Ljiljana has seen and led major technological evolutions across the business — from customer care to IT support and, most recently, sales enablement. . But when you’re leading enablement at a company as large as Schneider Electric (with nearly 130,000 employees and hundreds of distributors globally), you will run into s
2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.
Customer Think
JANUARY 12, 2023
2022 has taught us to expect the unexpected. The Ukraine conflict, the energy crisis, the rising scepticism among businesses and consumers due to rising costs, and the emergence of the recession that fundamentally altered the dynamics of the eCommerce post-pandemic recovery, were the most surprising events of 2022 for everyone. This is a new wave […].
Account Management Skills
JANUARY 12, 2023
I’ve been exploring how AI can help agency account managers. Here are three apps you can get started with straight away that’ll help you in your role: 1. Crystal Knows. What is it? A LinkedIn plug-in tool that uses AI to analyse text and understand the communication style and personality of an individual. How does it work? It assesses things like language choice, tone, and sentence structure to provide insights into how that person typically communicates.
Strategic Accounts Today brings together the best content for strategic account managers from the widest variety of industry thought leaders.
Strategic Communications
JANUARY 12, 2023
Much of my work over the years has been with “service brands” — brands that are not tied to a particular product , but to the delivery of some type of service — educational services, health care services, energy services, engineering services, consulting services, etc. Developing and maintaining a strong brand for a service is, in my opinion, significantly more challenging than developing and maintaining a strong brand for a product.
Customer Think
JANUARY 12, 2023
“Lake Wobegon, where all the women are strong, all the men are good-looking, and all the children are above average.” Those closing words from Garrison Keillor’s Prairie Home Companion radio show monologue echo in my head whenever I hear companies make unrealistically laudatory (AKA grossly inflated) comments about their employees and customer experiences.
SmartKarrot
JANUARY 12, 2023
Role: Customer Success Specialist Location: Remote, England, United Kingdom Organization: OpenSolar As a Customer Success Specialist, you will provide direct training and support (web-based) for users of the platform. Conduct sales calls with new users to manage successful onboarding, implementation & support. Create and update the library of help center resources to support a rapidly growing user base.
The Center for Sales Strategy
JANUARY 12, 2023
Tom Brady, Michael Jordan, and Tiger Woods are all known for their exceptional talent and success in their respective sports. However, they also have something else in common: they all had coaches who played a significant role in their careers. Some might argue that it was their coaches — Bill Belichick, Phil Jackson, and Earl Woods — who helped turn their natural talent into the greatest athletes of their sports.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Planview
JANUARY 12, 2023
TSIA recently conducted an Economic Sentiment Survey with our members in the B2B technology space to consult them regarding their views on the economy in 2023. The good news is that 73% of respondents had positive expectations around company revenues, stating that they anticipate growth in 2023. The not so good news is that 49% of organizations expect their headcount to remain flat or decline, while 57% of companies expect budgets to remain flat or to become reduced.
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