The Center for Sales Strategy

JANUARY 31, 2024

Employee turnover is an inevitable reality. However, underestimating the far-reaching consequences of losing experienced sales representatives can have detrimental effects on a company's overall growth and profitability. The ripple effects of sales team turnover extend far beyond the immediate vacancy, creating a wave of challenges that can impact an organization in the short, mid, and long term.

Profitability 107

Profitability Sales Organization 107

Customer Think

JANUARY 31, 2024

Earlier this week, I was interviewed by John Radkins, for his Sales Machine Blog, and he asked me to explain sales process for those who don’t want to be restricted by sales process.

Sales 69

Sales 69

Planview

JANUARY 31, 2024

Organizations put a lot of effort into devising robust strategies and plans to achieve their targeted business outcomes. Yet, the pivotal challenge lies in bridging the divide between strategic intent and actual delivery. The disconnectedness between strategy and delivery isn’t due to a scarcity of innovative ideas or thorough planning. Instead, it stems from the lack of efficiency and effectiveness in implementing and executing these strategies.

Decision-making 64

Decision-making Digitalization Facilitation Organization 64

Zendesk

JANUARY 31, 2024

Welcome back to part two of our conversation with Joey Edwards-Lebair, Zendesk’s Senior Customer Insights Manager and lead researcher for our annual CX Trends report. This week, Edwards-Lebair joins host Nicole Saunders to take a deeper look at more of the trends shaping the future of customer experience and shares what excites him most about the future.

Customer Experience 59

Customer Experience Leadership Management 59

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Customer Think

JANUARY 31, 2024

Helen Fanucci, a sales leader with 25+ years in the high-tech industry and author of “Love Your Team: A Survival Guide for Sales Managers in a Hybrid World.” discusses the importance of trust in sales, effective targeting strategies, and the role of collaboration in team selling.

Sales Management 52

Sales Management Management Sales 52

OnStrategyHQ

JANUARY 31, 2024

Artificial intelligence (AI) has become the buzzword in today’s ever-changing world—it is everywhere. From supply chain optimization to Large Language Models and predictive analytics development, AI offers new ways for organizations and businesses to gain a competitive edge, improve efficiency, and change how they create value. As more organizations realize the importance of AI adoption, having a well-defined AI transformation strategy may be the most important thing you can do in 20

Artificial Intelligence 52

Artificial Intelligence Brainstorming Supply Chain Government 52

Arpedio

JANUARY 31, 2024

When it comes to digital marketing, where trends and tactics evolve rapidly, the pursuit of strategies that consistently yield impactful results is both a challenge and a necessity. Account-Based Marketing (ABM) has emerged as a powerful and targeted method to engage with high-value accounts, gaining significant traction in the process. In the following, we’ll uncover the intricacies of ABM by answering all your most essential questions.

Marketing 52

Marketing Facilitation Digitalization Acquisition 52

NG Data

JANUARY 31, 2024

The idea that your organization should have a customer focus instead of a product focus is not new. There are several ways to improve the customer experience, and one of them is with AI. It allows your marketers to discover new opportunities within the customer base by identifying new audiences and setting up offers and experiences for these audiences.

Customer Experience 40

Customer Experience Marketing Organization Banking 40

Help Scout

JANUARY 31, 2024

Introducing the newest updates to the Help Scout platform! AI features, updated Shopify integration, new Instagram channel integration, and more.

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Zendesk

JANUARY 31, 2024

Here are the newest integrations from Zendesk to help your team provide top-quality experiences. Slack Connector for Workflow Builder Slack Connector for Workflow Builder (Support) lets anyone create time-saving workflows using clicks, code, or a mix of both. Pre-built connectors allow you to instantly bring your favorite apps and services into your workflows with drag-and-drop simplicity.

Communication 52

Communication Decision-making Prioritization Management 52

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

Nutshell

JANUARY 31, 2024

Visuals play a significant role in enticing your audience to engage with your business. In particular, using photos in your marketing campaigns is a compelling way to draw in more traffic. You can use photos to show off your products, your team, and more. Of course, to make your images the best they can be, you’ll want a good photo editing tool—preferably a free one.

Artificial Intelligence 71

Artificial Intelligence e-Learning Software Software 71