Tue.Jul 05, 2022

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B2B Book Club Selection (July 2022)

Account Manager Tips

B2B Book Club Selection (July 2022) A monthly selection of handpicked business books specifically to help key account managers get better results for their clients, companies and careers. Tweet. 0. Share. 0. Pin. 0. Share. 0. Every month inside The KAM Club , members vote for a book of the month. We read the winner and each week a summary and companion podcast explore the key themes and big ideas.

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3 Ways to Determine if You Should Invest in Poor Performers

The Center for Sales Strategy

**Trigger Warning** If you get easily offended by brutally honest feedback that might seem harsh and mean, you might want to skip today's blog post. Ok, now; that we've gotten that out of the way, here's that brutally honest and possibly mean content: You should NOT invest resources into poor-performing salespeople!

Sales 113
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Achieving Digital Maturity

Flevy

Digital Transformation is a matter of survival now for all organizations particularly businesses. Altering organizations to cater to the progressively digital market environments and gaining benefit of the digital technologies to enhance operations are vital objectives for virtually every modern-day business. Digital Transformation is typically more difficult than any Change or Transformation program that an organization may undertake.

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Don’t Be a Fast Follower. Don’t Be a Follower at All!

Strategic Communications

“Fast follower” is a term used in marketing circles to refer to a company that moves quickly to do what its competitors are doing, or to do what one specific, extremely innovative competitor is doing. But I’ve never really liked the idea of. following the competition, no matter how quickly it’s done. When I worked in in-house marketing departments I would hear these kinds of comments often: “The competition is using radio!

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Predictive Analytics to Understand Customer Behavior in the B2B Sector

QYMATIX

Predictive analytics is an innovative technology in the B2B sector that calculates data-based predictions about customer behavior. For some B2B companies, predicting customer behavior is like guesswork. Managers sit together and try to make predictions about upcoming sales, future pricing or appropriate customer loyalty measures. Often these forecasts are based on sales reports, sales representative’s own gut feeling and, Excel analyses created with a lot of frustration.

B2B 40
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How to Create a Customer Journey Map (Examples and Templates)

ReviewTrackers

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How to Improve Your Sales Strategy With a B2B Sales Process

Hubspot Sales

You wouldn't try to cook a new meal without a recipe or drive to a new city without a map, and your business shouldn't try to convert leads without a sales process. A B2B sales process is a detailed outline of repeatable steps that guides your sales team. Having a sales process for your business will help focus your sales strategy and keep your sales team on track to convert potential leads into customers.

B2B 88
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How Conversational CX Will Transform Customer Communication

SmartKarrot

Customer expectations keep changing, and all business updates revolve around these changing expectations. During the last few years, customer expectations have changed beyond recognition. And do you know what change this expectation has brought in the B2B SaaS world? Conversational CX! Conversation CX is the new buzzword in our B2B SaaS world. In this write-up, we discuss the new expectation trends of B2B customers and how conversational CX is transforming customer communication in the industry.

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B2B Marketing: How to Attract, Engage and Delight Your Prospects and Customers

SuperOffice

B2B marketing is simple: Attract new customers and keep existing customers. Easy, right? Not so fast. While the marketing part might sound easy, it’s the buying process that’s complex. The B2B buyer has changed. They’ve evolved. B2B buyers are: Thorough (67% of the buyer’s journey is now done digitally). Tough negotiators (B2B buyers refuse four offers before accepting the best one).

B2B 129