Wed.May 17, 2023

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8 Mistakes That Destroy Credibility With Prospects (& How to Avoid Them)

Hubspot Sales

The average buyer in this day and age is shrewd — naturally skeptical of salespeople and having certain standards reps have to measure up to. That makes establishing credibility central to the success of any sales effort. But maintaining that kind of trustworthiness and legitimacy over multiple sales conversations can be easier said than done — a lot of reps run into hitches, hiccups, and human errors that undermine their credibility with prospects.

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Nutshell Announces New Mobile App Updates 

Nutshell

You spoke, and we listened—Nutshell just released new updates for our iOS and Android apps! The changes will make the in-app experience better for all Nutshellers on the go. Our product team fixed bugs and crashes and added new features that will make it easier for our customers to access what they need from their mobile devices and stay on top of every deal.

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How To Unlock The Full Potential of Your Team

The Center for Sales Strategy

Sales management is tough. On top of the economic uncertainties and dynamic changes in the market they need to deal with, sales leaders must also grapple with people issues like employee turnover, waning engagement, and time pressures that get in the way of onboarding, training, and coaching. When sales leaders are especially time-starved and overwhelmed, I often share something I once heard Naval Ravikant (investor and entrepreneur) say that stayed with me.

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25 Executive Interview Questions to Help Find the Right Fit

Hubspot Sales

Executives can make or break your company. Great execs help steer the ship with sustainable strategies, while those that aren’t the ideal fit create more stress than success. As a result, the right executive interview questions are critical. The questions let teams understand how executives think, where they take action, and what they see as their role within the company.

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2024, The Year of the Customer

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

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Unlock Probe: The 3rd Key Fundamental of IMPACT

Brooks Group

This article is part of our Key Fundamentals of IMPACT Selling ® series. The Importance of Asking Probing Questions The Probe step is one of the most important in the IMPACT Selling ® process but is often underappreciated and taken for granted. Most sellers know they have to ask questions; they know that those questions should be open-ended, and that those questions are used to identify pain points.

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How Go-To-Market Teams Can Align on Customer Ownership

Customer Think

Who owns the customer? Seems like a basic enough question, right? Think again. In the traditional customer management model, which is mostly linear, the answer is largely aligned to whoever is responsible for quota attainment.

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CRM Implementation Costs: What You Need to Know

Insightly

Are you looking to implement a CRM for your business? One of the most important things to consider is the CRM implementation cost. Some of the most crucial costs to consider are the costs associated with implementation, including subscription costs, training, data migration, configuration and set up, and the often hidden costs of add-ons, customizations, integrations, and certain features.

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How AI helps companies enhance the customer experience and control costs

Zendesk

For CX leaders, the current moment can feel a bit like whiplash: on the one hand, rising customer expectations and tighter budgets pose significant challenges to their businesses, yet rapid developments in artificial intelligence promise to radically elevate customer experiences. So the question many leaders have been asking is, “Will AI help my company reduce costs and provide richer experiences to customers?

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May 17 – Customer Success Jobs

SmartKarrot

Role: Customer Success Specialist Location: Illinois, United States (Hybrid) Organization: RedMane Technology LLC As a Customer Success Specialist, you’ll giving clients support and guidance using mCase. This includes conducting a root cause analysis on problems. Guiding clients through mCase’s features, benefits, and features. Delivering online mCase training.

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Copper alternatives: 6 CRMs to assess for smooth-sailin’ sales teams

Nutshell

Copper CRM is a good choice for sales teams that live and breathe G Suite, but what about those of us who prefer a bit of software freedom? Copper CRM, formerly ProsperWorks CRM, is a unique CRM that is specifically designed to be used with Google products, like Gmail and Google Docs. Copper is used by over 30,000 companies, including some biggies like Shipt, Hello Fresh, and Atlassian.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Revealed: How Conversation AI and ChatGPT solve Remote Work challenges for Compliance & Risk Teams

SmartKarrot

AI for compliance refers to the use of artificial intelligence (AI) technologies to improve compliance processes and ensure adherence to legal and regulatory requirements. AI can be used to automate compliance-related tasks, detect and prevent compliance violations, and provide insights into compliance risks and opportunities. AI helps to identify and evaluate unstructured data about risky behaviors in the organization’s day-to-day activities.

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Actionable Organization Strategy Course

OnStrategyHQ

Core Purpose & Values Overview Welcome! This course’s first section will help define your core purpose and values. We’ll cover: Mission: Creating a mission that succinctly explains your core purpose. Core Values: Outlining the behaviors and values you expect from your team and organization. Recommended Approach: Suitable for leaders working with a team, but also applicable for individual efforts.

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Revealed: How Conversation AI and ChatGPT solve Remote Work challenges for Compliance & Risk Teams

SmartKarrot

AI for compliance refers to the use of artificial intelligence (AI) technologies to improve compliance processes and ensure adherence to legal and regulatory requirements. AI can be used to automate compliance-related tasks, detect and prevent compliance violations, and provide insights into compliance risks and opportunities. AI helps to identify and evaluate unstructured data about risky behaviors in the organization’s day-to-day activities.

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Actionable Organization Strategy Course

OnStrategyHQ

Core Purpose & Values Overview Welcome! This course’s first section will help define your core purpose and values. We’ll cover: Mission: Creating a mission that succinctly explains your core purpose. Core Values: Outlining the behaviors and values you expect from your team and organization. Recommended Approach: Suitable for leaders working with a team, but also applicable for individual efforts.

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1st, 2nd, and 3rd Party Intent Data: Which Is Right for You?

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

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Infographic: 5 Ways to Win Buyers Over

RAIN Group

There's such a thing as being too close to a problem, and we see that as a frequent challenge when it comes to improving sales performance. In our recent study of nearly 400 sellers and sales leaders, we asked sellers how challenging they find various selling skills/behaviors. For the 16 skills we asked about, less than 55% of sellers found each very challenging.

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