The Center for Sales Strategy

JANUARY 25, 2024

Depending on the organization, the person leading a sales team may be called a manager, a leader, or a coach. For many people leading a team and for their team members, the name doesn’t matter because the job description is the same. They are the person responsible for guiding their team toward hitting their sales goals. But the difference between managing and coaching has become a hot-button issue.

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Management Organization Sales Leadership 106

Kainexus

JANUARY 25, 2024

The strategic significance of adopting business improvement software cannot be overstated in today's dynamic business landscape. As organizations strive for operational excellence and sustained growth, leveraging advanced software solutions becomes paramount. This blog delves into the transformative impact of business improvement software, exploring how these tools play a pivotal role in streamlining processes, fostering innovation, and driving overall strategic success.

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Force Management

JANUARY 25, 2024

A sales training initiative is a big investment - one you want to ensure provides a long-term return. The key to ensuring a return on the investment is increasing the breadth and depth of your engagement, ensuring long-term adoption and extending training to all customer-facing professionals, not just the direct sales team. Today’s top enablement teams are expanding their efforts to a wider set of roles to ensure new strategies permeate into the daily sales motion.

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Customer Think

JANUARY 25, 2024

The retail landscape continues its dynamic evolution, driven by the unprecedented array of choices available to consumers and heightened reliance on comprehensive product content throughout the shopping journey, both in-store and online. In fact, nearly 85% of consumers value product content over brand recognition.

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Retail 64

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

AchieveIt

JANUARY 25, 2024

The healthcare industry is a vast space, and the companies working in the field are large and complex. When quality care and service are the top priorities, how can companies kickstart strategic plans while the field is undergoing massive changes? Teresa Paterson , Strategy and Growth Leader, has spent nearly two decades in the world of healthcare. Teresa has a proven track record of optimizing sales, implementing strategic plans, and driving organizational transformations spanning from startups

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Healthcare Insurance Communication Leadership 52

Customer Think

JANUARY 25, 2024

To stand out in today’s competitive marketplace, brands need to go beyond just offering a high-quality product or service. To truly connect with your customers, you need to create an emotional bond that goes deeper, and utilizing a customer journey orchestration approach can be incredibly effective here.

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Customer Think

JANUARY 25, 2024

In the realm of business, innovation is the way to both endurance and development. No big surprise, then, new companies are continually watching out for modern solutions and systems that can assist them with exploring the trendy business sectors and furthermore take their organizations higher than ever.

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Zendesk

JANUARY 25, 2024

What is an AI call center? An artificial intelligence (AI) call center is a customer service operation that uses AI technologies to manage customer inquiries, interactions, and tasks across voice and digital channels. Customer service technology has come a long way from the oldest documented customer complaint inscribed on a more than 3,700-year-old clay tablet.

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Artificial Intelligence Digitalization Customer Experience Software 52

NG Data

JANUARY 25, 2024

Sensors are important for improving customer experience in banking and retail environments. U.S. Bank attends CES to find new tech and applications, and is interested in facial recognition for ATM access. Employees help vendors understand banking needs. Source The post How U.S. Bank Took a CES ‘Safari’ to Hunt for Innovation appeared first on NGDATA.

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Banking Innovation Retail Customer Experience 52

Strategic Communications

JANUARY 25, 2024

In the digital marketing landscape, creating fresh, engaging content consistently can be a daunting task. But there’s a pretty simple strategy that can help you maximize your content’s reach and lifespan without constantly having to come up with new ideas: content repurposing. Content repurposing involves taking existing content and adapting it for use across different platforms.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

NG Data

JANUARY 25, 2024

The new year is here, and it's time to leave the past behind. Each year has been unique, even when dealing with familiar issues. Looking to 2024, some changes are predictable, such as fluctuating interest rates and increased AI use, while others are uncertain. Credit unions should plan for multiple scenarios, just as they have done since 2020. Source The post 6 predictions for 2024 appeared first on NGDATA.

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Aepiphanni

JANUARY 25, 2024

Discover how technical founders can overcome common leadership hurdles and steer their growth-stage companies toward success with actionable insights.

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Leadership 52

NG Data

JANUARY 25, 2024

Effective data visualization includes concise numbers supporting your story, and interactive dashboards can showcase the benefits of data visualization. Source The post How to transform analytics data into actionable insights appeared first on NGDATA.

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Aepiphanni

JANUARY 25, 2024

Discover how technical founders can overcome common leadership hurdles and steer their growth-stage companies toward success with actionable insights.

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Leadership Business Growth Management 52

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

NG Data

JANUARY 25, 2024

The U.S. banking system has 4,600 FDIC-insured institutions, with most being community banks that provide essential services to less populated regions. These banks are generally more profitable, but consolidation is expected due to competition and technology expenses. The number of U.S. banks has been decreasing since 1984 and is expected to reduce by 26% between 2020 and 2030.

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Customer Think

JANUARY 25, 2024

Forget about restocking returned merchandise. Top retailers today are taking their customers’ refunds out to the bins. Not garbage bins.

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Retail 52

Strategic Planning and Management Insights

JANUARY 25, 2024

Mark Steffe, the CEO of First Command Financial, talks about his leadership principles and the company's commitment to military families.

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Leadership 52

Customer Think

JANUARY 25, 2024

Source: Shutterstock (This year, I plan to devote some of my Research Round-Up posts to a discussion of academic research papers about artificial intelligence. Some of these scientific papers will likely focus on comparing the capabilities of AI to those of humans at performing tasks related to marketing.

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Artificial Intelligence Marketing 45

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

NG Data

JANUARY 25, 2024

From keyword research to ad copy creation to competitor research, here's how SGE could transform PPC marketing. Keywords are becoming less important, and a feed-based approach is crucial. After launch, search suggestions may change, and upper-funnel content will be more important. Source The post How will Google’s Search Generative Experience impact PPC marketing appeared first on NGDATA.

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Marketing 40

Customer Think

JANUARY 25, 2024

Podcast In this episode of the Sales Awakening podcast, Steven Rosen and Colleen Stanley dive right into the execution challenges. While strategy formulation is fun and creative, execution requires discipline and focus. It’s the discipline of doing the most important things really well. “Execution can become very ad hoc rather than proactive and disciplined.

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SmartKarrot

JANUARY 25, 2024

Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio

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Digitalization Energy and Utilities Management Artificial Intelligence 10

PandaDoc

JANUARY 25, 2024

If your sales team is expanding, that’s great! However, significant growth comes with increased complexity. And if your CPQ process is not optimized and simply trying to keep up, then pain points will become a barrier sooner or later. By properly integrating configure, price, quote (CPQ) software into your sales cycle, you will drastically reduce the time it takes to fulfill customer requests and avoid costly quoting errors.

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Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

Sales

SmartKarrot

JANUARY 25, 2024

Introduction Project management is the art and science of planning, executing, and controlling complex tasks and activities to achieve specific goals and objectives. Project management software is an umbrella term referring to a wide range of platforms designed to help people manage projects. These products range from a simple checklist app or calendar to organize small projects to robust tools that provide an overview of the entire project lifecycle and offer advanced features such as automatio

Digitalization 10

Digitalization Energy and Utilities Management Artificial Intelligence 10