Account Manager Tips

SEPTEMBER 19, 2023

Are your key account management KPIs helping or hurting performance? Learn how to develop strategic metrics to improve customer retention, increase revenue, and drive growth.

Key Account Management 203

Key Account Management Account Management Management 203

Hubspot Sales

SEPTEMBER 19, 2023

McKinsey Institute reports that one-fifth of sales functions could be automated with artificial intelligence (AI). Before you close this tab to panic-update your resume, wait till you hear which fifth: writing cold emails, entering call notes in your CRM, and scheduling calls. If these tasks make you groan inside (or out loud), you aren’t alone. Sales pros spend hours a day on manual and administrative tasks.

Artificial Intelligence 102

Artificial Intelligence CRM Sales Meetings 102

Account Manager Tips

SEPTEMBER 19, 2023

Are your key account management KPIs helping or hurting performance? Learn how to develop strategic metrics to improve customer retention, increase revenue, and drive growth.

Key Account Management 100

Key Account Management Account Management Management 100

Flevy

SEPTEMBER 19, 2023

A multitude of industry sectors find themselves ensnared in relentless competition as organizations strive vigorously, frequently contending over identical attributes, all the while presenting comparable goods or services. This fiercely competitive environment has clear and accepted boundaries with well-defined competitive rules. Companies strive to surpass their competitors and capture a larger portion of the product or service demand in this environment.

Value Proposition 96

Value Proposition Digital Transformation Profitability Innovation 96

2023's struggles fueled a shift: companies are ditching wasteful strategies in favor of data and AI-powered growth. Enter 2024, the year GTC takes center stage. Discover 5 ways a customer-centric approach unlocks new revenue and delivers lasting success.

Zendesk

SEPTEMBER 19, 2023

Finding the right customers—especially ones who choose your offerings over an industry favorite—is one of the most important challenges for business-to-business (B2B) startups. Avery Pennarun, CEO and co-founder of VPN serviceTailscale, has first-hand experience with this criticality after launching his first startup, Net Integration Technologies (Nitix) back in 2001.

Investors 91

Investors Facilitation Media B2B 91

Kainexus

SEPTEMBER 19, 2023

Here is a summary of the webinar presentation by Mark Parrish titled " Building Cultures of Commitment. " In the webinar, Mark gave a 20-minute presentation that was followed by a robust Q&A period for the rest of the hour. View the entire webinar here.

Leadership 82

Leadership 82

Planview

SEPTEMBER 19, 2023

Pallab Chatterjee, Ph.D., is an internationally recognized high-tech executive with decades of experience in corporate general management, governance, strategy, technology, and operations. Dr. Chatterjee Is currently chairman of 3 Lines VC, a boutique venture capitalist firm specializing in investments in AI-focused companies in the US and India. He also serves as a Planview Executive Advisor.

Digital Transformation 59

Digital Transformation Banking Digitalization Transportation 59

Customer Think

SEPTEMBER 19, 2023

It often appears as if the promised land of social media, with its tantalizing lure of reaching more customers, seldom delivers for businesses. You pump out posts, interact, and run ads, all in an effort to connect with your audience. Yet, you find that in terms of real-world sales, the returns are less than promising.

Media 69

Media Sales 69

ACT

SEPTEMBER 19, 2023

In increasingly competitive market conditions , focusing on growth is the only way small businesses can survive and thrive in the long run. However, growing a business with limited resources comes with several challenges. When you grow your team, acquire new assets, or invest in better tools and systems, you can face business challenges like reduced profitability, employee demotivation, and inefficient customer support.

Business Growth 52

Business Growth Management Small Business CRM 52

Customer Think

SEPTEMBER 19, 2023

Over the past several months, I’ve spent more time at my satellite office on the East Coast. It’s a beautiful location that sits along a tidal river whose shores I walk most evenings.

Sales 64

Sales 64

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

B2B

ACT

SEPTEMBER 19, 2023

In the ever-evolving landscape of business communication, staying connected with customers and prospects is essential for growth and success. While emails have been the standard mode of correspondence, there’s a game-changing alternative that boasts open rates more than four times higher – SMS text messaging. What is SMS Text Marketing? SMS text marketing, also known as text message marketing or SMS marketing, is a form of marketing that involves sending promotional or informational messa

Communication 52

Communication e-Learning Digitalization Internet 52

Customer Think

SEPTEMBER 19, 2023

By 2026 1 in 5 customer interactions that come through the contact centre will be from machines. The increase in non-human interactions is being driven by the proliferation of digitally-enabled devices and will trigger a seismic shift in how brands interact with customers.

Customer Experience 75

Customer Experience Digitalization 75

Help Scout

SEPTEMBER 19, 2023

Need to know how Gorgias pricing really works? Read our breakdown of Gorgias pricing, features, and the best help desk alternatives for Shopify users.

45

45

Customer Think

SEPTEMBER 19, 2023

Can a 12-foot skeleton be bested by a fun-sized candy bar? Thanks to shrinkflation, it may. Yes, Home Depot’s giant lawn ornament, nicknamed Skelly, sold out in July for the fourth consecutive year that the retailer offered the early release.

Retail 53

Retail 53

Advertisement

How do 1st, 2nd, and 3rd party intent data compare? 1st, 2nd, and 3rd party data each have specific advantages and disadvantages. It comes down to four factors: accuracy, cost, control and quantity. This infographic explains the pros and cons of each and helps you understand which one is best for meeting your business objectives. Intent data can be a great way to fill your pipeline and close more deals.

Meetings

SmartKarrot

SEPTEMBER 19, 2023

Image Source Today, marketing is so complicated and fast-moving to the point that marketing teams are failing to reach their full potential when they don’t have a plan. For instance, there can be misinformation when two teams don’t agree on how to express your firm’s values, while deliverables created on a short notice can’t convert if you have not put in place central guiding principles.

Marketing 10

Marketing Media Stakeholders Digitalization 10

Customer Think

SEPTEMBER 19, 2023

Enhancing employee engagement is crucial for the success and growth of any organization. Engaged employees are more productive, motivated, and committed to their work, which ultimately leads to improved performance and higher levels of customer satisfaction. Here are some strategies to enhance employee engagement: Clear Communication: Effective communication is essential.

Communication 59

Communication Organization Leadership 59

Insightly

SEPTEMBER 19, 2023

What Is a CRM strategy? A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. CRM strategies vary widely by the particulars of your unique business and its operation. However, there are some general strategies by industry/vertical that we will examine in this blog post.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Customer Think

SEPTEMBER 19, 2023

Businesses all over the world are clamoring to get a competitive edge in the dawning era of AI.

58

58

Advertiser: ZoomInfo

In times of economic uncertainty, account-based strategies are essential. According to several business analysts and practitioners, ABM is a necessity for creating more predictable revenue. Research shows that nearly three-quarters of marketers (74%) already have the resources needed to build successful ABM programs.

Marketing

Insightly

SEPTEMBER 19, 2023

What Is a CRM strategy? A CRM strategy is a prescribed method of leveraging the various features of your customer relationship management system ( CRM ) to propel your business forward. CRM strategies vary widely by the particulars of your unique business and its operation. However, there are some general strategies by industry/vertical that we will examine in this blog post.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Customer Think

SEPTEMBER 19, 2023

New offering brings cloud functionality and generative AI to on-premise contact centers

45

45

PandaDoc

SEPTEMBER 19, 2023

Let’s say you’re the head of sales in a small company that recently launched a product. Your task as a sales manager is to market it. Your product is of service to the widest range of potential customers. But appealing to large audiences doesn’t help your business to reach sales goals, or generate and convert enough leads. Company management is concerned about the loss of money spent on a failed attempt to fulfill the existing sales strategy and now has to be extremely careful about strategizing

Marketing 52

Marketing Advertising Value Proposition Sales 52

Customer Think

SEPTEMBER 19, 2023

Brands see up to 10% revenue lift from improved conversion

Marketing 52

Marketing 52

Speaker: Susan Spencer, Principal of Spencer Communications

Intent signal data can go a long way toward shortening sales cycles and closing more deals. The challenge is deciding which is the best type of intent data to help your company meet its sales and marketing goals. In this webinar, Susan Spencer, fractional CMO and principal of Spencer Communications, will unpack the differences between contact-level and company-level intent signals.

Sales